Iraq ICT Support Associate

Overview of the Position

Independent Human Rights Commissions have proven to be important institutions for the promotion and protection of human rights in transitional and post-conflict societies. In Iraq, the adoption of Law No. 53 of 2008 on the Iraqi High Commission for Human Rights (HCHR) by the Council of Representatives (CoR) was a significant first step towards establishing an independent national human rights institution charged with the protection and promotion of human rights for all Iraqis, vital for the development of an effective system of human rights protection based on international best practices within the country. Such a body will provide Iraqis with a system for monitoring, reporting, and addressing human rights challenges, as well as acting as a safe guard for the respect and promotion of human rights in Iraq.

It is therefore vital that the Committee of Experts (CoE) receive international expert support during the process of selecting commissioners for the HCHR. Such support will help ensure that the process is transparent, reflects international best practices, and promotes ownership and access to information among Iraqis. This project aims to support the HCHR during the selection and nomination phases through the work of the CoE, and subsequently support the startup ICT system for the Human Rights commission.

Currently the CoE is processing the selection of 11+3 commissioners out of 3085 applications, this work required ICT support such as establishment of database, upload all required information into CoE system, create website for the Human Rights Commission and update information.

Under the guidance and direct supervision of the Head of the CoE, the ICT Support Associate provides leadership in execution of ICT services to the CoE and the HCHR, implements ICT management systems and strategies, provides daily technical support to users of information management tools and technology infrastructure. The incumbent is responsible for review and advice on the use of new technologies that will enhance the CoE productivity. The ICT Support Associate promotes a client-oriented approach. .

General Functions • Implementation of ICT strategies and introduction/implementation of new technologies. • Establish database for Human Rights Commission applications and other data • Provision of web management services. • Facilitation of knowledge building and knowledge sharing. • Development and update of website for the Human Rights Commission. • Assist the selection process through establishment and management of IT system. • Networks administration. • Provision of administrative support. • Assist in identifying options and specifications for effective data management for the HRC. • Contribute to the development and improvement of information dissemination procedures. • Review of possible options to ensure systematic local data collection and analysis. • Establish and maintain web site directory structures, configuration files, and content files. • Provide operational support for system’s applications, analyzing and implementing system changes/upgrades. • Guide and assist contributors with editorial and publishing-related issues, as appropriate. • Advise users on the most suitable hardware and software for different tasks; maintain and enhance software. • Identify training needs, and conduct training sessions and demonstrations of systems for contributors and others on the use of authoring language, conversion tools, and other web site methods and techniques, as appropriate Perform ad hoc duties as required. Expected Deliverables Deliverables Target date of completion Duty Station Payment upon completion 1. Website for Human Rights Commission established 25 Oct. 2011 Baghdad % 25 2. Database for appliactions developed 30 Oct.. 2011 Baghdad % 25 3. Monthly repprt on updtae of the website and the database 30 Nov. to 30 Dec. 2011 Baghdad % 25 4. ICT daily management 30 January 2011 % 25

Essential Experience (1) University Degree in one of the following subjects (or the equivalent combination of education and experience in a related area):  Information Technology IT;  Information Management;  Webmaster;  Database Administrator; (2) Knowledge of design and development, with proven experience in HTML, CSS, JavaScript, PHP, ASP.NET, VB.NET, MySQL and MS SQL server development and administration. (3) Programming knowledge and experience of database management and administration; Practical knowledge of standard software packages (MS Office – Access – Visio – Adobe). (4) Proven experience in designing databases and interfaces using MS Access integrated with MS-SQL Server. (5) Practical knowledge developing web pages using MS Visual Studio and VB.NET. (6) Experience in web-based GIS application development.

Additional Qualifications:  3 to 4 years of working experience in network administration and use of hardware/software, telecommunications facilities, knowledge of database packages, experience in web design.Experience working in Iraq. Working Conditions  Working conditions are normal for an office environment.  Based in Iraq competitive compensation

Languages

Fluency in Iraqi national languages (Arabic and Kurdish) and English. Applicants should send a letter of application and their CV to careers@ctgglobal.com . Please subject your email with BHJOB2678_96.

Telephone enquiries may be directed to Emma Kalonzo: Tel: +971 (0)4 331 0377 extn. 206.