| • To perform high-level support functions on all MTN transmission equipment at Switching Centers and BTS sites. (i.e. DXX Links & Compression Equipment ) • Project manage the delivery of Inter MSC, POIL, BTS, DXX links at required service levels (99.5 or 99.95) • To administer accurate data within the current Engineering Database i.e. accurate tracking of RFQ's and orders placed with Telkom and any changes thereof, Co-ordination of the acceptance testing of all Telkom delivered links. • To report on the availability of the Transmission Network in light of the Telkom SLA and address Special Investigations on Links not meeting the requested and supplied Service Level. • Interface to Telkom to escalate "Major Link Outages" on failures, Special Investigations on repetitive failures and Links not meeting the agreed Service Level. • Co-ordinate meetings with Telkom, regarding new link deliveries, diverse routing 99.95 and planning of transmission from MTN's infrastructure. • To swiftly diagnose and clear any faults or alarms assigned to you by trouble ticket, or ensure escalation to vendor if unable to fix. To close or forward all trouble tickets promptly. • To maintain a sound working relationship between the network operations section and all associated parties, within the company and external. • To ensure that all planned network expansions take place on schedule. • To maintain a comprehensive set of records including all transmission links on DXX Nodes and availability of DXX equipment demands and spares and provide training to staff in the Region. • Control the rollout and interface to Telkom with the installation of the Surveillance Monitoring equipment supplied and installed by Telkom. • Apply ISO9001 & ISO14000 quality principles in all operations elements. This includes the review and generation of quality procedures. • Assist with the operational establishment and development of new MTN networks in the international arena. • Provide on-the-job training and guidance too new and replacement personnel. • Installation and commissioning of DXX clusters, TXMN compression equipment, SDH systems, ATM backbone with installation contractors where necessary. To be fully conversant in the various types of RBS equipment. This includes troubleshooting and faultfinding, link analysis, RF functionality, power equipment etc. • Submit reports to designated management, as per requirements. • Ensure objectives set by management is achieved within the measured period. • Perform all tasks in an accurate and professional manner and maintain a good working relationship within the network operations and all internal and external clients.
Supervisory / Leadership / Managerial Tasks: • To project manager all Transmission aspects in the Region & contractors ensuring due dates and quality are strictly adhered to. Supervise staff and training programs. • Devise methods and systems to improved performance of staff and the service provided to our customers.
Role Dependencies: • Good inter-personal skills with MTN Staff, contractors and customers and build a good future working relationship.
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