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Business Development Manager - Commercial Disputes & International Arbitration Groups

Ref BS961
Location United Kingdom
Sub Location London
Job type Business Services
Department/Practice group Marketing & Business Development (MBD)
Position Type Permanent
 
Role Summary

Working closely with fee earners, the Senior Business Development Manager Dispute Resolution London and a Business Development Executive to be responsible for driving and implementing all activities relating to business development, marketing and communications in the Commercial Disputes and International Arbitration Groups.

Key Responsibilities

Business Development and Marketing Planning·
  • Designing and developing a detailed business development and marketing plan, and actively supporting the Teams in its implementation.
  • Regularly reviewing partner requirements and priorities, and formulating a budget to support implementation of the plans.
  • Prompting partners and other fee-earners to achieve results, and regularly monitoring progress against the plans.
Targets/client development 
  • Supporting a focused approach to development or extension of client relationships, including production/monitoring of client action plans and research (either directly or via specialist resources) on target clients.
  • Designing and implementing new business initiatives alongside the Campaigns team and Practice Development Lawyers (including thought leadership, events, client briefings/seminars and training programmes, etc).
  • Supporting the key client accounts by acting as client relationship manager for 2 key accounts. 
  • Supporting the Global Investigations group (a rapidly developing area of our practice) in targeting clients and building strong relationships with Heads of Compliance.
  • Establishing client contacts (including BD equivalents) to identify opportunities and market trends to win new business.
  • Supporting and accompanying partners on key client relationship reviews and new business meetings.
  • Liaising and exchanging information with other practice, sector groups or offices targeting the same clients and following up on the cross-selling opportunities.
  • Pitching: providing input to major pitches (e.g. key panel or firm wide pitches) in line with partner requirements and with active involvement of the relevant Sector Group BDM; and drafting CDG and IAG team led pitches and credentials statements in line with partner requirements.
  • Tracking and analysing relevant market trends including regular review of any competitive data available and of the Team’s positioning and achievements versus its competitors.
  • Delegating BD information and research tasks to the CDG/IAG Business Development Executive or The Knowledge Centre.
Communications 
  • Ensuring the Teams are recognised for acting on the most significant disputes through select processes (including legal directories and awards submissions).
  • Regularly reviewing and making recommendations as to the teams’ current and planned profile-raising activities.
  • Identifying and supporting key branding opportunities associated with the products.
  • Ensuring all related marketing collateral best supports the teams’ legal service offerings.
  • Liaising with the PR team in order to respond to select media opportunities to promote the Team’s capabilities.
Management 
  • Regular BD prioritisation planning with relevant Team partners and Senior Business Development Manager.
  • Provide mentoring support and guidance to BD Executive’s professional development and line management on relevant tasks.
  • Responsible for performance review and development plans of relevant Business Development Executive.
Team relationships
  • Building a close working relationship with the Dispute Resolution MBD team in London and internationally.
  • Building a close working relationship with other members of the MBD teams in London and internationally.
  • Building close liaison relationships with BDMs for specific sector groups or other practice groups in London in order to maximise cross-sell opportunities.

Requirements

  • Degree educated or equivalent – essential.
  • CIM qualified – desirable. ·
  • Experience of the business areas - helpful but not essential
  • Business development or relevant legal experience in an international business-to-business environment (ideally FT 500 corporate, major consultancy, professional services firm, or a bank).
  • Proven experience as a relationship management and winning new business (either active involvement or supporting others to do it, i.e. in a way which is a relevant to this context selling services and building propositions around products/services).
  • Proven track record of delivering against objectives.

The Individual

  • Excellent written and verbal communications skills
  • Strong analytical and numerical skills
  • Project management skills; capable of multi-tasking -very strong.

Other

Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing. Please note that, in line with the requirements of the UK Border Agency, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EEA candidate can fill the position.

Freshfields is the official legal services provider to the London 2012 Olympic and Paralympic Games (appointed February 2009)

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