Communications/ Web Assistant

University Research Co., LLC (URC)

URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.

Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems. Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health; infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; food and nutrition; and vulnerable children and families. In the US, we focus on improving communication related to issues like substance abuse, with a particular focus on reaching underserved populations.

URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission (http://www.urc-chs.com/).

Division and Project Overview

The International Development Group is one of three international program divisions at URC/CHS and manages health field programs funded by USAID and CDC in Africa and the Latin America region with key focus areas improving health systems performance, including management support systems, and quality of care in maternal and child health, family planning, HIV/AIDS, TB and nutrition.

The Reading Within Reach project (REACH), funded by the US Agency for International Development (USAID), function as a community of practice which will build and share approaches to using evidence-based interventions for early grade reading program design and implementation. This alliance will expand dialogue and practical solutions while delving into new depths of reading instruction challenges.

While building on education best practices, the project will also shape considerable results by bringing together various levels of the education community into the alliance, using evidence-based quality improvement practices, and creating standardized approaches that can be adapted at across education communities. The alliance will serve to increase access of all educational interchanges, reading program information exchange, research, innovations, toolkits, and trainings. The research and information will be channeled through a website and database (built into the website) which will be accessible to all domestic and international community of practice members.

URC-CHS seeks a Communications and Content Associate to contribute to the management of the REACH program’s internal and external communications strategy. The Communications Content Associate reports to the Project Director and works as part of a project team

Primary responsibilities include, but are not limited to the following:

Internal Communication:

• Support management of database of Network members, Working Groups, IDIQs, and Steering Committee.
• Provide analytics to facilitate assessment of communications strategy.
• Recommend methods to monitor and report on member engagement, recruitment and sustainment.
• Contribute to quarterly reports and work plans.
• Manage tracking and backup all GRN resources.
• Provide analytics for website and communication efforts.

External Communication:

• Provide design support to develop new publications, briefings, presentations and promotional materials as needed.
• Coordinate deployment of monthly e-newsletter, providing stats on click through and open rates in established reporting documents.
• Execute communication strategies for all events, making recommendations as appropriate.
• Manage execution of website updates, including page design, html coding, Java, secured website, forms, graphics design, functionality control and designing for Section 508 accessibility standards.
• Oversee postings on social media platforms and campaigns across Facebook, Twitter, Instagram, YouTube, and other collaborative sites. Provide comprehensive analytics for all social media outlets.

Public events:

• Support planning of conferences and in-person events in both the US and overseas.
• Coordinate creation, collection and reporting of event evaluations.
• Organize webinars; set up events in WebExmanage registration and attendance data for inclusion in webinar history report.
• manage editing and posting of recordings and presentations.

Required Experience & Qualifications

• Bachelor’s degree in communications, design, journalism, computer science, computer engineering, or related field/ technical discipline
• Two years’ work experience required in communications, marketing, international education, or public relations fields preferred.
• Demonstrated high-quality writing, editing, and proofreading skills.
• Professional judgment demonstrated through a work and education history that supports the ability to multi-task and meet demanding assignments under tight deadlines in a team-oriented environment.

Desired Experience & Qualifications

• Strong interpersonal and presentation skills.
• Excellent organizational skills and attention to detail.
• Demonstrated ability to work in multidisciplinary teams
• Comfort and proficiency in Microsoft Word, Excel, PowerPoint; photography; and related software including website content management systems.

HOW TO APPLY:

Please apply via our careers page at www.urc-chs.com/careers