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Head, Human Resources - Africa and Western Europe- Johannesburg

Job #: 121041
Title: Head, Human Resources - Africa and Western Europe
Job Stream: Human Resources
Location: Johannesburg, South Africa
Closing Date: 05/09/2012


Background / General description:
Staff on an open-end appointment will retain his/her status if selected for this position

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IFC's Human Resources department aspires to create and open, merit based environment that enables people to perform their best in service to the IFC mission. The Client Services team provides front line HR support to the business. IFC aims to improve client focus and increase development impact by building on the Corporation’s global expertise and local presence. To implement this strategy, IFC is seeking to hire an experienced and dynamic candidate to fill the position of Head, Human Resources, Africa and Western Europe, based in Johannesburg, South Africa.

Duties and Accountabilities:
The Head, Human Resources, Africa and Western Europe will ensure delivery of timely, client focused HR support in a spirit of partnership with the business. In close collaboration with the Managers of HR Programs, he/she will lead and coordinate the efficient, consistent implementation of key HR processes in the above Regions. He/she will strengthen the team's ability to provide value-adding advice to managers and staff regarding policy application in all areas of Human Resources.

He/she will supervise a team of Human Resources Account Managers, Officers, Analysts and HR Assistants who support managers and staff based in the Africa and Western Europe Regions. Together with the Washington-based Senior Manager of Client Services and the Regional Heads of HR for EMENA and Asia he/she will be responsible for ensuring that the delivery of HR services globally meets clients' expectations with regard to efficiency and consistency.

The Head, Human Resources, Africa and Western Europe will report jointly to the Senior Manager, HR Client Services and to the Director, Human Resources. He/she will also have a reporting line to the Regional Management Team.

Selection Criteria:
• Advanced degree in human resource management or a related discipline

• At least 10 years of demonstrated experience and sustained performance in Human Resources

• Solid understanding of IFC's business

• Demonstrated client focus and drive for results

• Ability to think strategically and translate strategy into action

• Strong leadership and interpersonal skills and a demonstrated track

record of people management in a culturally diverse environment

• Ability to influence others, excellent team building, collaboration and

partnering skills

• Persuasive and effective oral and written communication skills

• Ability to handle complexity and ambiguity, to prioritize and multitask

• Highly developed personal integrity, strong values and personal ethics,

role modeling tact and discretion

• Passion, drive and commitment to the World Bank's development

agenda and IFC's mission, ability to inspire others

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