WHO - Senior Human Resources Officer

The Division of Administration and Finance is responsible for providing efficient and effective support service to all ‎programmes and activities of the organisation in the Eastern Mediterranean Region in respect of human resources ‎management, administration, budget and finance, supplies, conference and IT services.‎ The objective of the HR Unit in EMRO is the effective and efficient delivery of a wide range of HR services to clients ‎in the Regional Office and country offices. Additionally, to provide expert advice on Human Resource related matters to ‎senior management and to staff and Special Services Agreement (SSA) holders.‎
Description of duties: Under the general guidance of the Director, Administration and Finance: ‎ Strategic Planning and Implementation: -Take the lead role and responsibility for strategic planning and coordination of HR related activities throughout ‎the Region and oversee their implementation, monitoring, updating and evaluation including:‎ -Planning and workforce management - proactive use of HR analytics to understand the staffing trends in the ‎client area; support managers in developing their staffing strategies, i.e. provide analysis of trends and staffing ‎scenarios; ‎ -Advise on organisational and job design and classification; ‎ -Oversee the development of mobility and rotation plans; ‎ -Participate in the design, development and implementation of global recruitment rosters and lead the ‎development of regional rosters; ‎ -Advise on succession planning with related recruitment and selection, including monitoring and forecasting of ‎staffing needs; help to establish skills mix and workforce diversity that corresponds to programme needs;‎ -Integrate the various HR areas to create a comprehensive platform for an effective and strategic HR service and ‎propose amendments to regional HR policies and practices where required to streamline operations and improve ‎the work environment.‎ Management of Performance and Development: -Lead and coordinate the development and implementation of proactive performance management practices ‎throughout the Region; ensure the design and putting into effect of staff development and learning initiatives ‎that address identified gaps and ensure that training initiatives reflect overall Regional strategies.‎ Management of the Human Resources team: -Lead, guide, manage and supervise the team of Human Resource specialists: Lead and motivate the team, ‎empowering the staff and further developing their skills; develop and prepare work plans including submissions ‎for the biennial budget, plans of action and annual report; plan HR needs, oversee performance management, ‎identify staff development needs and training;‎ -Develop and design a capacity-building plan for the team in the use of HR tools, systems and policies and ‎actively contribute to improved policies and practices and overall HR community development.‎ Policy Advice: -Provide authoritative advice to senior management at the Regional Office and to WHO Representatives in ‎country offices on the full range of HR issues, policies and practices. Provide expert level strategic advice to ‎develop innovative HR approaches and solutions to complex problems in line with policies and following best ‎practices;‎ -Provide authoritative advice to staff at all levels on HR related issues; monitoring and advisory services to staff ‎and non staff on conditions of service and contractual arrangements with particular focus on identifying ‎solutions for more difficult and complex cases; administration of justice and conflict resolution: coordinate HR ‎response and ensure follow-through on actions brought forward by clients or HR staff in the team. ‎ Administration of Justice and Conflict Resolution: ‎ -Monitor, advise and act on disciplinary measures and appeal cases or other contentious issues in accordance with ‎established policies and procedures and mediate conflict, grievance and harassment cases. Formulate ‎management's position and propose strategies for a smooth resolution.‎ Promoting Best Practices: -Represent the Region in internal and external forum including staff/management relations through consultations on HR ‎issues;‎ -Coordination with the WHO Global Service Centre on service delivery to staff and follow up on queries and ‎resolution of issues. Contribute to reviews of global Standing Operating Procedures in the context of Global Management System ‎‎(WHO ERP system) and propose enhancements to the system. ‎
REQUIRED QUALIFICATIONS
Education: Essential: Master's Degree in Human Resources Management, Public or Business Administration, Social ‎Sciences, Law or other related fields. ‎ Desirable: Training in Staff Counselling, Development and Learning.‎
Skills: Competencies: ‎-Creating an Empowering and Motivating ‎Environment ‎-Promoting Innovation and Organisational Learning‎ ‎-Producing Results -Setting an Example ‎ ‎-Ensuring the effective use of resources Functional Skills and Knowledge: ‎ -Extensive knowledge of human resources management policies, theories and best practices in a multicultural ‎environment; -In-depth knowledge of HR and organisational development methods and tools;‎ -Demonstrated leadership and supervisory skills; ‎ -Knowledge of HR systems in an Enterprise Resource Planning (ERP) environment;‎ -Conceptual analytical ability and demonstrated ability to formulate policy and procedural guidelines and provide expert ‎advice to management; ‎ -Tact, diplomacy and discretion; -Strong client focus; -Integrity and sound judgement; ‎ -Excellent communication skills, both written and oral.‎ Other Skills (e.g. IT):‎ Computer literacy (Word, Excel, Power point, etc). ‎
Experience: Essential: At least 10 years' experience in Human Resources Management of which at least 5 years in managerial ‎positions at an international level. ‎ Desirable: Experience in an international organization and familiarity with the structure of the UN Common System ‎and WHO Rules and Regulations.
Languages: Essential: Excellent knowledge of English. ‎ Desirable: Working knowledge of another official WHO language would be an asset.‎
Additional Information: - Applicants are kindly requested to pay attention to the screening questions as they will be used to screen out unqualified candidates. - Only qualified applicants with the relevant experience will be considered. - A written test or presentation, and interview will be used as a form of screening. The written test may be used as an eliminatory tool. - Other similar positions at the same level may be filled from this vacancy notice (this could be the base for rosters). - Candidates will be interviewed using a competency based approach.
Annual salary: (Net of tax) USD 80 734,- at single rate USD 86 904,- with primary dependants	Post Adjustment: 39.8 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.
A written test and interviews may be used as a form of screening
Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.