Customer Service Manager - Tigo

Reports to: Customer Operations Manager

Department: Go To Market

Summary of Job Description

• Stimulating innovation and consumer focus throughtout the operation
• Responsible for the customer's satisfaction and loyalty
• Responsible to continuosly improve cross-functional cooperation and communication
• Help look for the best practices and tools for walk-in service delivery in the cellular industry to improve and exceed results
• Maintain a custimer service culture

Minimum Job Requirements

• 3 years operational & managerial experience in customer service or marketing
• Bachelor's Degree in Business/Service oriented

Send your application to recruitment@tigo.co.rwThis e-mail address is being protected from spambots. You need JavaScript enabled to view it before the close of business Friday, 25th