Customer Service Manager - Tigo
Reports to: Customer Operations Manager
Department: Go To Market
Summary of Job Description
- Stimulating innovation and consumer focus throughtout the operation
- Responsible for the customer's satisfaction and loyalty
- Responsible to continuosly improve cross-functional cooperation and communication
- Help look for the best practices and tools for walk-in service delivery in the cellular industry to improve and exceed results
- Maintain a custimer service culture
Minimum Job Requirements
- 3 years operational & managerial experience in customer service or marketing
- Bachelor's Degree in Business/Service oriented
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