Savings & Banking Services Manager, DRC
| Savings & Banking Services Manager, DRC | |
| Location: | Democratic Republic of Congo (DRC) |
| Job Code: | 880 |
| # of openings: | 1 |
| Description | |
| FINCA International, one of the world's leading microfinance institutions, provides financial services to more than 800,000 clients through 21 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America and the Greater Middle East. FINCA DRC is currently looking for a Savings & Banking Services Manager based in Kinshasa. FINCA DRC has implemented over the last years a number of basic savings products aimed primarily at clients at the bottom of the pyramid, but also at other market segments. Furthermore, the development and introduction of basic banking services for FINCA DRC core client constituents – e.g. micro insurance, remittances & transfers, bill payment services is anticipated; as is an expansion in delivery channels and models. At present FINCA DRC is serving approximately 80,000 clients through 11 offices currently located in Kinshasa, Bas Congo and Katanga provinces.To further expand its client portfolio, savings volume and product range FINCA DRC seeks to hire a dynamic Savings & Banking Services Manager (SM) who will oversee all business and product related activities in the area of savings and banking services and assume full results and budget responsibility for the product line. The SM will be the highest ranking executive for this product group and reports directly to the Chief Operating Officer or Chief Executive Officer.
The Savings & Banking Services Manager will: - Review and revise as needed objectives and strategy for the development of savings & banking services products; - Propose quantitative and qualitative targets for the delivery of savings & banking services to FINCA DRC clients; - Review regularly operational targets compliance and achievements of business units; - Assess periodically budget compliance and propose remedies for budget overruns; - Perform regular on-site reviews of operational performance of business units and market conditions, including client visits - Support market intelligence efforts and propose product adjustments accordingly; - Determine in conjunction with the business units and other organizational areas staffing and training needs to enhance product delivery and efficiency; - Provide input for the organizational communication and marketing efforts; - Lead product development in the areas of saving & banking services and oversee product introduction; - Assess the performance of all functions with respect to their role in savings generation, identifying any factors that are hindering performance or that put it at risk and propose remedies; - Identifies strategic opportunities to increase FINCA DRC success (outreach) in the area of savings & banking services by creating greater process/operational efficiencies, strengthening the market response (for example, through improvements in product design or new marketing channels), or otherwise enhancing the scale and impact of activities; - Provide regular reviews of the institutional performance and recommendations for improvement; - Devise in cooperation with the appropriate departments a performance management approach for savings & banking services line staff; - Evaluate periodically performance of direct reports as well as contribute in the evaluation of business units’ executives. Direct reports would include product line staff for “Individual & Micro Enterprise Clients”, “Business & Institutional Clients” and “Banking & Payment Services”. Furthermore, a close working relationship and regular communication with the heads of business units is anticipated. Ideal profile:
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Savings & Banking Services Manager, DRC
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