TUNIS OFFICE ADMINISTRATOR
Human Rights Watch is seeking a part-time (24 hours per week) Office Administrator to be responsible for providing a high level of professional day-to-day support to ensure the smooth and efficient running of HRW’s Tunis office. The position reports mainly to the NY-based Associate Director of Financial Operations.
Responsibilities:
Finance
- Act as the local Finance representative and assist with the implementation of Finance policies locally.
- Manage the bank accounts and cash flows for Tunisia.
- Process financial transactions, including monthly bill payments, expense reimbursements and disbursements.
- Assist with budgets, payroll, pensions,
- Run internal and external financial reports.
- Process and track revenue transactions.
- Work with financial service vendors such as auditors, accountants and governmental tax offices.
- Handle issues in relation to HRW’s legal, branch and charitable status.
Human Resources
- Act as the local HR representative and assist with the implementation of HR policies locally.
- Deal with general HR queries.
- Maintain a good understanding and working knowledge of and compliance with local employment laws.
- Assist with the recruitment, on-boarding and departure of local staff, fellows, consultants and interns.
- Administer local staff contracts, extension, terminations, exit checklists and translations.
- Administer and process local employee payroll, pensions, health benefits and insurance.
- Liaise and assist HR staff in headquarters with legal and HR audit issues locally.
- Liaise with local government offices, insurance and pension providers and other HR service providers.
- Research and assist with immigration, visas and relocation of employees.
- Maintain a unified filing system and attendance management database.
Facilities and Administration
- Maintain the smooth and effective functioning of the office.
- Handle general office maintenance and facilities issues.
- Provide the highest levels of responsiveness and service delivery to staff.
- Liaise with the premises landlord.
- Deal with suppliers and providers and negotiate commercial and services contracts in a cost effective manner.
- Oversee office moves, configuration and space sourcing.
- Assist with travel arrangements and follow-up.
- Answer general post, email and telephone enquiries.
- Coordinate office social events and related logistics.
- Maintain office security and protocols.
- Ensure office safety standards are in compliance with local regulations.
Information Technology
- Liaise with the IT/helpdesk to troubleshoot computer problems and back up and update network files as necessary;
- Liaise with the IT or local phone service and internet provider to troubleshoot phone and internet problems.
HRW prides itself on its professionalism and on providing the highest levels of responsiveness and service to staff across the organization, so the Office Administrator will be expected to take initiative to identify and solve problems and implement operations innovations. S/he will be expected to build close and collaborative relationships with the managers and staff based in Tunisia, as well as colleagues in other Middle East offices, and the organization’s headquarters in New York; and play a collaborative role in handling cross-border operational issues.
QUALIFICATIONS:
Education: A bachelor’s degree or equivalent training in finance/bookkeeping, human resources or a related field is required.
Experience: Minimum three years of operations or administrative experience in a demanding and fast paced environment, preferably in a multinational organization. Experience in nonprofit management, human resources, finance or IT is highly desirable.
Related Skills and Knowledge:
1. Excellent organizational, administrative, financial and analytical skills are required.
2. Excellent interpersonal, leadership and management skills are required.
3. Ability to function under pressure, prioritize competing demands with minimal supervision and handle numerous tasks simultaneously is required.
4. Proven track record of taking initiative and problem solving is required.
5. Excellent written and spoken skills in English, Arabic and French are required.
6. Demonstrated ability to work successfully with a team of talented professionals in multiple global locations is highly desirable.
7. Experience with finance, human resources or development databases is highly desirable.
8. Demonstrated ability to work well both independently as well as part of a team is essential.
9. Good judgment, discretion and the ability to maintain confidentiality are essential.
Other: Applicants for this position must possess current Tunisian work authorization valid for a minimum of two years from start date.
Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits. Human Rights Watch offers comprehensive employer-paid benefits, including health and life insurance, an outstanding retirement savings plan and twelve (12) days vacation per year.
Contact: Please submit a cover letter, resume, salary requirements, a brief writing sample (unedited by others), and contact information for three references in English. Please submit the entire application in ONE attached document to opsafrica@hrw.org. Please use “Office Administrator REF OPS-12-1010-A” as the subject of your email.
Only complete applications will be reviewed and only qualified candidates will be contacted.
Human Rights Watch is an equal opportunity employer that does not discriminate in its hiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant pool.
Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.
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