Scientific Support Specialist (German Speaking)

Abcam Plc

TS008 - Cambridge, UK

Abcam is a rapidly growing business, specialising in the production and sale of antibodies and related products. We are a web-based business, with offices in Cambridge, UK; Cambridge, MA; San Francisco, CA; Tokyo, Japan and Hong Kong, China.

We are committed in providing the best antibodies available to our customers and if they're experiencing difficulties we want to help! Our 100% Abpromise guarantee gives our customers reassurance about the products they buy and our specialists are there to provide scientific support as and when our customers require.

As part of our German language team, you will be responsible for providing daily scientific support to our customers in German and English. You will spend the majority of your time in contact with our customers via email and phone. You will also be involved in liaising with suppliers about the products, updating product datasheets and reviewing Abreviews. In addition to this, you will have the opportunity to work on departmental and inter-departmental projects, sharing your expertise with your team and the rest of the organisation.

You will need to have a BSc in a life sciences field with additional research laboratory experience (ideally two years) using antibodies and related reagents. You will need experience in at least two antibody related applications including western blot or immunohistochemistry. We are looking for someone with excellent communication skills, in both German and English and someone that is committed to delivering quality scientific support to our customers. Ideally, you will have previous experience of working with customers and have the ability to travel to Europe every now and again. To serve our European customers, we also provide support on bank holidays, so you would need to be available on these occasions.

Our culture is one that empowers individuals, with responsibility given at an early stage. We place great emphasis on knowledge and experience. The working environment is fun but intense, with everybody working together as a team to deliver great service and the best products to our customers. In addition to competitive salaries we can offer an attractive flexible benefits package which includes a profit-share scheme and share options.

To apply please go to http://www.abcam.com/index.html?pageconfig=careers&jobref=TS008A to upload your CV and cover letter.