Change Management and HR Support Officer Location: Suva, Fiji

SECRETARIAT OF THE PACIFIC COMMUNITY POSITION DESCRIPTION CHANGE MANAGEMENT AND HR SUPPORT OFFICER BACKGROUND INFORMATION The Secretariat of the Pacific Community (SPC) is an international organisation that provides technical and policy advice and assistance, training and research services to its Pacific Island members. SPC works in a wide range of sectors with the aim of achieving three development outcomes – sustainable economic development, sustainable natural resource management and development, and sustainable human and social development. SPC’s headquarters are in Noumea, New Caledonia. It has regional offices in Suva, Fiji, and Pohnpei, Federated States of Micronesia, and country offices in Honiara, Solomon Islands and Port Vila, Vanuatu. Additional information on SPC, particularly regarding its work in specific sectors, can be found on its website: www.spc.int. SCOPE OF THE POSITION The Change Management and HR Support Officer will be part of the Corporate Services Division. Under the supervision of the Director, Corporate Services, the Change Management and HR Support Officer will provide support to the Change Manager and the Human Resources Officers (Noumea and Suva Office). He or she will support the implementation of projects and any associated change management component, and will need to communicate at all levels of the organisation to promote and maintain a dynamic and proactive working environment that values and supports the organisation’s ongoing development and changes. This role is also responsible for staff induction and for dissemination to staff of appropriate information to facilitate their appointment and departure. DUTIES AND RESPONSIBILITIES Change management support · In coordination with the Change Manager, assist in the implementation of the change management strategy and any necessary associated work and communication plans to implement the outcomes of the review of the Corporate Services and Programme Support Services within the organisation. · Assist in the development of internal communications and presentations in support of the overall communication plans as required to ensure effective communication with all internal and external stakeholders. · Identify and provide advice and input regarding potential issues and risks from a change management perspective that may result from the implementation of the review of the Corporate Services and Programme Support Services. · Coordinate and support the change management component associated with the implementation of the new Human Resources Information System (HRIS). · Develop and implement communication plans in view of informing staff and internal stakeholders of the advantages and functionalities of the HRIS and organise any necessary training to end users. · Provide training on data quality assurance methods for data entered into the HRIS and motivate users about the importance of good data quality. Induction and information · Develop and maintain an induction process incorporating an induction guide, so that appropriate information is delivered at each stage of the recruitment and appointment process. · Hold regular information briefings for new staff. Performance management · Coordinate the performance management scheme for staff managed out of SPC Suva and provide the relevant reports to the Change Manager for consolidation of the overall results. · Answer any request arising from the application of the performance management scheme and provide advice to staff as and when necessary. Managing departures · Develop and maintain a staff separation process incorporating a separation guide. · Issue end of contract letters as well as departure clearance forms and also provide those staff leaving SPC with information on what they need to do with regards to their entitlements for repatriation benefits. · Make sure the departure clearance form requirements are completed for all staff leaving the service of the organisation. · Hold departure interviews, share information learned with the other members of Corporate Services and make appropriate charts. Human resource project support · Carry out all research as required and prepare figures, tables and presentations needed to manage current human resource projects. · Keep the Corporate Services website up to date and ensure that all the rules and regulations concerning staff terms and conditions of service and the policies and procedures in force at SPC are available on it. QUALIFICATIONS Ø University degree or equivalent in human resource management, public or business administration. KNOWLEDGE / EXPERIENCE Ø At least three years’ experience in the human resources area, demonstrating a good knowledge of change management practices. Ø Demonstrated ability to anticipate, identify and analyse issues and implement appropriate strategies, including the ability to think innovatively and solve problems in a climate of organisational change. Ø Ability to apply human resource rules and regulations in a fair and consistent manner. Ø Strong communication in both oral and written English and interpersonal skills, with the ability to interact effectively with people of different cultures whilst managing relationships and expectations. Ø Solid computer skills and proficiency in the use of MS Word, Excel and PowerPoint. Ø Excellent time management skills and organisation skills. Ø Strong client orientation and ability to work under pressure. SALARY, TERMS AND CONDITIONS SALARY AND ALLOWANCES The position is in band 10 of SPC’s salary scale. Salaries for staff recruited internationally are set in SDR (special drawing rights) and paid in the local currency (i.e. the Fiji dollar, FJD, in Fiji). As per SPC’s 2011 salary scale, the salary range for this band is SDR 2,133–3,200 per month. At prevailing exchange rates, these amounts convert to approximately FJD 6,200–9,400 per month (USD 3,400–5,100; € 2,400–3,600). An offer of appointment for an initial contract will made in the lower half of this range, with due consideration being given to experience and qualifications. The organisation subsidises housing. A housing allowance of 75 per cent of the total rental, up to a limit of FJD 2,625 per month, will be provided. The minimum housing allowance payable is FJD 1,170 per month. In addition, an establishment grant will be payable to non-residents of Fiji. Where appropriate, other allowances, such as an education allowance, may be payable. While SPC remuneration is not subject to income tax in Fiji at the present time, this status is currently under review by the Government of Fiji. Any change in this status will apply to Fiji nationals. PROVIDENT FUND The appointee will be eligible for membership in SPC’s Staff Provident Fund. Staff members contribute eight per cent of their base salary, to which SPC adds a matching contribution. TENURE The appointment will be for a period of one year, renewable subject to performance and continued funding availability. DUTY STATION Suva, Fiji. LEAVE Annual leave will accrue at the rate of 25 working days per annum. Sick leave is 30 working days per annum. MEDICAL BENEFITS SPC’s Staff Medical Insurance reimburses doctors’ fees, the cost of prescribed medicines, and surgical and hospital costs etc. up to certain percentages and limits. Supplementary medical insurance is available to increase these percentage reimbursements and limits. FARES AND REMOVAL EXPENSES For an appointee recruited outside Fiji, the cost of air fares by the most direct and/or economic route for the appointee and recognised dependants, and reasonable removal expenses by sea of personal and household effects, will be met by SPC on appointment and termination. COMPUTING ENVIRONMENT SPC has a standardised computing environment based on Microsoft Office running under Microsoft Windows. SMOKE-FREE ENVIRONMENT Smoking is not permitted in the work place. EQUAL OPPORTUNITIES SPC is an equal-opportunity employer. Recruitment is based entirely on merit, but in cases where two short-listed candidates are ranked equal by the selection committee, preference will be given to Pacific Island nationals.

APPLICATION PROCEDURES The closing date for applications is 5 October 2011

Applicants are asked to use SPC’s online recruitment system. Only those applicants residing in a Pacific country or territory who cannot access the online recruitment system are allowed to send their documents to: Director-General, Secretariat of the Pacific Community, P.O. Box D5, 98848 NOUMEA CEDEX, New Caledonia or submit them by fax (+ 687 26 38 18) or email (spc@spc.int, preferably as an electronic attachment in Microsoft Word format). All other applicants must use the on-line recruiting system or their applications will not be considered. Applicants should provide their curriculum vitae and specifically address how their qualifications, knowledge and experience demonstrate their ability to successfully undertake the duties and responsibilities of the position in their cover letter. They should also provide names and contact details of three referees.