Senior Research Manager BBC World Service Trust

enior Research Manager

Department

The BBC World Service Trust is the independent international charity of the BBC which uses media to advance development worldwide. Our mission is to improve the quality of people’s lives in developing and transitional countries through innovative use of media. We do this through our focus on health, governance, livelihoods, climate change and humanitarian response. We work in partnerships that include governments, broadcasters, civil society institutions, donor agencies and international Non Governmental Organisations (NGOs).

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Our Research & Learning (R&L) Group focuses on four key activities: (1) providing Trust projects with audience and market insights to guide project strategies; (2) conducting quantitative and quantitative research studies to capture the impact of all Trust media interventions; (3) building capacity in audience research skills and methodology on projects in country; and (4) documenting and disseminating the learning from the Trust’s projects internally and to the wider development community.

Role

As Senior Research Manager based in London, you’ll manage all research activities that guide our media development and development communications projects, as well as assessing their impact. Therefore, you can expect to take the lead on a variety of research elements including quality control, innovation, business development and staffing and resourcing. In addition, you’ll design all research inputs across a range of our projects, oversee commissioning, implementation and delivery, as well as managing project research budgets. Importantly, you’ll analyse and combine audience research results, applications and innovations to identify lessons learned and future best practice for our learning. As a result, you’ll represent our work, and liaise with staff such as Senior Management, Project Managers and production teams as well as external parties such as donors, media partners, research firms and NGOs. Salary will be £38500+ per annum.

Please note that this role is subject to securing funding.

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Your role has global coverage and although London based, there will be an element of international travel.

Requirements

You will bring strong experience of qualitative and quantitative research techniques and know how to apply them to media and / or development projects. In particular, you will have strong SPSS (Statistical Package for the Social Sciences) data analysis skills, including multivariate and segmentation techniques. Your previous experience of conducting research within cross-cultural and/or multi-lingual audiences is essential, as is your previous fieldwork management in challenging conditions. Linked to this will be your excellent interpersonal skills which will be evident in your ability to address all levels from grassroots up to the highest levels of government and media.

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It would be advantageous if you have experience in international research project management, working with national research teams and nationally-based field agencies in developing countries. Specific measurement and evaluation (M&E) experience would also be very valuable in this role.

If you have specialist experience in the thematic areas of climate change, governance, health or humanitarian work please highlight this in your application. It would also help if you have spoken and written proficiency in a major African, Asian, Middle Eastern and/or Latin American language(s).

To apply, please click here.

Closing date: 12 October 2011.