Platinum Banker (Retail)(PP)

Mokopane, South Africa (Limpopo) Permanent skilled level position at Absa in the Financial industry. Posted by Absa on 09/12/2011
PURPOSE OF THE JOB To proactively develop, maintain and expand an enhanced banking relationship with Retail Bank top end income clients through offering holistic professional, reliable and appropriate financial solutions RESPONSIBILITIES Proactively contact the portfolio of assigned customers to discuss their financial needs Sell the appropriate products to the customers ensuring that legal requirements are met Complete detailed assessments of client needs for banking products and other financial products Arrange with clients to sign security documentation required for new loans and ensure that documents are appropriately completed Interview clients who request new overdrafts and assist them to complete the required documentation Complete motivations for credit approval and follow up the process For clients requiring financial products explain product details, negotiate rates with the product area, validate customer information and assist clients to complete the required documentation Proactively sell alternative delivery channels to clients Capture application forms, issue PIN numbers and explain usage and fees Contact potential new customers and offer them packaged financial solutions based on an assessment of their needs Research the sales potential in the local area and contact potential new customers Actively attempt to attract new customers from the Black Middle Market Log and action general queries and complaints related to account opening or other requests from customers and respond directly to customers Take instructions from clients to link or de-link accounts to their internet banking or other profiles Log client request for stop payments Follow up with clients who have outstanding FICA documentation Log ad hoc requests from clients and advise the client of the fees involved and alternative processing options Receive requests from customers for Home Owners Insurance Log and forward requests from customers for audit certificates or bank codes Action credit reports or listings, ensure that arrangements with customers are within the credit guidelines and that credit is informed of any special arrangements Score credit applications using the scoring system Analyse sales achieved against targets agreed on a daily basis for new and existing clients Act as backup for other Personal Bankers in the team in case of absence or during peak times COMPETENCIES Working with people Relating and networking Persuading and influencing Delivering results and meeting customer expectations Adapting and responding to change Entrepreneurial and commercial thinking MINIMUM REQUIREMENTS National Diploma in Finance, Commerce, Banking or Economics or equivalent NQF level 5 qualification FAIS Qualifications: Certificate in Financial Services offered by theInstituteofBankers National Diploma in Financial Planning or equivalent NQF level 5 qualification National Advanced Diploma in Financial Planning or equivalent NQF level 6 qualification Five (5) years experience within the Financial Services industry of which three (3) years experience must be within a sales environment Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet No criminal record PREFERRED REQUIREMENTS B Degree in Finance, Commerce, Banking or Economics or equivalent NQF level 6 qualification Qualified financial planner Three (3) years relevant FAIS experience within a sales environment, preferably in the upper income segment Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status GENERAL The appointment will be made in line with the Divisional Employment Equity strategy The ideal candidate will have the following competencies: Ability proactively contact the portfolio of assigned customers to discuss their financial needs act as backup for other Personal Bankers in the team in case of absence or during peak times sell the appropriate products to the customers ensuring that legal requirements are met interview clients who request new overdrafts and assist them to complete the required documentation arrange with clients to sign security documentation required for new loans and ensure that documents are appropriately completed capture application forms, issue PIN numbers and explain usage and fees proactively sell alternative delivery channels to clients take instructions from clients to link or de-link accounts to their internet banking or other profiles research the sales potential in the local area and contact potential new customers analyse sales achieved against targets agreed on a daily basis for new and existing clients score credit applications using the scoring system Experience conflict management time management Knowledge banking products At Absa, we are committed to creating a workplace which provides an opportunity for all employees and potential employees to fully optimise their potential by working for an Employer of Choice. Absa is continually searching for talented individuals to join our team and would like to invite you to apply for vacancies listed on our site that match your skills, qualifications and ambitions.
Apply online before 08/01/2012. Please note that Recruiters may delete or expire jobs at any time.