Technical Documentation and Knowledge Management Specialist
REQUEST FOR PROPOSALS #02606
Elizabeth Glaser Pediatric AIDS Foundation
1140 Connecticut Ave NW, Suite 200
Washington, DC 20036
Technical Documentation and Knowledge Management (KM) Specialist
The Elizabeth Glaser Pediatric AIDS Foundation (the Foundation) seeks a technical documentation and knowledge management (KM) specialist to support knowledge sharing and application of KM methodologies and tools related to the Elizabeth Glaser Pediatric AIDS Foundation’s HIV/AIDS program implementation activities in 17 countries worldwide.
Deadline: December 16, 2011 – 5:00 p.m. Eastern time
Statement of Business
he Elizabeth Glaser Pediatric AIDS Foundation, a U.S. non-profit organization, is the worldwide leader in the fight against pediatric AIDS. Our mission is to prevent pediatric HIV infection and to eradicate pediatric AIDS through research, advocacy, and prevention and treatment programs. For more information, please visit http://www.pedaids.org
Scope of Work
· Under the guidance of the Senior Technical Editor, support Foundation country programs and global staff to achieve broader knowledge management and documentation objectives
o Facilitate cross-project learning and best practice transfer within and outside EGPAF through collection, editing, and dissemination/sharing of program innovations and lessons learned
o Support effective online collaboration through development and support of virtual communities of practice
o Support documentation and dissemination of critical knowledge generated through internal advisory/working groups, expert meetings, and virtual discussion groups
o Develop tools and processes to support routine sharing of programmatic innovations and lessons learned
· Under the guidance of the Senior Technical Editor, support widespread adoption of the Foundation’s intranet
o Timeframe: Approximately 40 hours/week, from January 2012 through June 2012 (with possible extension).
Deliverables
- Completed tasks and materials that are responsive to the Foundation’s requests and requirements.
Foundation Responsibilities
- Support the work of the contractor by communicating the Foundation’s needs and expectations for each project/service.
Logistics
Contractor will perform the services from their home office and also at EGPAF’s Los Angeles or DC Office as required.
Qualifications
Required qualifications
- Bachelor’s degree required. Master’s degree in Knowledge Management, Public Health, International Development, Communications, or similar preferred; and
- 3-5 years practical experience in applying knowledge management methodologies and tools, preferably in an international health or development setting.
Preferred qualifications
· Experience in the deployment, use and management of “enterprise 2.0” social networking tools and/or corporate intranets
· Intermediate or better understanding of written French and/or Portuguese.
· Training and/or experience in project management
· Experience with online electronic document/content management systems
· Experience creating training curricula or e-learning modules
Knowledge, Skills and Abilities
- State-of- the- art knowledge of the literature, tools, and practices of knowledge management;
- Strong publication (electronic and print) writing, editing, and formatting skills;
- Basic understanding of medical terminology, especially related to HIV/AIDS;
- Strong listening and information gathering skills, and ability to compile and consolidate technical information and resources;
- Excellent communication and organizational skills with demonstrated success working in a multicultural team environment;
- Proficient in Word, PowerPoint, and Excel;Expert knowledge of English grammar, composition, and style;
- Ability to work independently;
- Strong attention to detail and follow-through;
- Willingness to travel domestically and internationally and work with project teams in developing countries.
Key Contract Terms
· This will be a fully loaded hourly labor rate contract. Payment will be based on the proposed price, up to a ceiling, plus reimbursement for any expenses pre-approved by the Foundation (such as travel expenses).
· Unless stated otherwise in a specific task order statement of work, the contractor is responsible for providing the equipment, and/or supplies required to perform the services specified.
· All deliverables provided to the Foundation will be the exclusive property of the Foundation and will be provided without any additional fee beyond the compensated hours.
Evaluation Criteria
The Foundation will use a “best value” method for selecting the most advantageous contractor or firm to provide these services. All proposals provided to the Foundation by offerors will be evaluated by the Foundation solely against the following criteria:
- Contractor’s demonstrated experience in applying knowledge management methodologies and tools in an institutional setting.
- Contractor’s demonstrated experience documenting program experiences for technical and lay audiences.
- Cost of contractor’s services as measured by fully-loaded hourly labor rate.
- Offerors who have the preferred (but not required) qualifications listed above will be given extra points in the assessment process, which may or may not make them the best value for the Foundation.
Instructions for Submission of Proposal
Each proposal must contain:
· A statement of capacity that specifically addresses the following points:
o Experience in the application of knowledge management methodologies and tools.
o Three (3) writing samples from one or more of the following areas: international health/development, biological sciences, clinical medicine.
o Proposed fully- loaded hourly labor rate up to 40 hours/wk.
Planned timeline:
December 7, 2011 Deadline for any inquiries.
December 16, 2011 Completed proposals must be delivered electronically by the deadline mentioned on page one to: Cathy Colbert, Senior Contracts Administrator, at ccolbert@pedaids.org. with a “cc” to Sara Teitelman, Senior Technical Editor at steitleman@pedaids.org
December 30, 2011 Final decision.
January 9, 2012 Contract executed and Services begin.
Please note it is our best intention to comply with the above timeline but unavoidable delays may occur.
Technical inquiries should be directed to Sara Teitelman, Senior Technical Editor, at steitelman@pedaids.org.
General RFP inquiries should be directed to: Cathy Colbert, Senior Contracts Administrator, at ccolbert@pedaids.org.
Additional Information
All proposal and communications must be identified by the unique RFP# reflected on the first page of this document. Failure to comply with this requirement may result in non-consideration of your proposal.
Any proposal not addressing each of the foregoing items could be considered non-responsive. Late proposals will be rejected without being considered. This RFP is not an offer to enter into agreement with any party, but rather a request to receive proposals from persons or firms interested in providing the described services. Such proposals shall be considered and treated by the Foundation as offers to enter into an agreement. The Foundation reserves the right to reject all proposals, in whole or in part, and/or enter into negotiations with any party. The Foundation shall not be obligated for the payment of any sums whatsoever to any recipient of this RFP until and unless a written contract between the parties is executed. Contractor’s time spent on preparing a proposal to respond to this solicitation will not be compensated by the Foundation.
The Elizabeth Glaser Pediatric AIDS Foundation is an Equal Employment Opportunity employer and does not discriminate against any employee or applicant for employment because of age, disability, race, religion, color, national origin, or sex.
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