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Services Seta Vacancies April 2012

The Services Sector Education and Training Authority (SSETA) has been established to ensure that the skills needs of the services sector are identified and addressed. In its quest to realise its vision to becoming a professional world-class organisation supporting economic growth and development, the SSETA is intending to make the following appointments:

Senior Officer: Labour Relations

The successful candidate will ensure that SSETA complies with the country’s labour relations legislation (and its objectives of creating industrial peace) by providing advice and support to Management and guidance to employees.

General outline of responsibilities include:

  • Providing HR generalist services
  • Facilitating the development and maintenance of appropriate labour relations policies, procedures and tools for effective labour relations administration
  • Providing Management with advice and support on their labour relations issues and the administration of labour relations activities
  • Providing individual staff members with guidance and support in understanding the SSETA’s labour relations dispensation
  • Representing SSETA in external mediation and arbitration bodies whenever necessary.

Educational requirements:

  • B degree/BTech in HR Management/Industrial Relations.

Experience, knowledge and skills:

  • 5-7 years’ experience
  • Communication skills
  • Counselling skills
  • Decision-making skills
  • Human Resource Management skills
  • Information/records management skills
  • Litigation skills
  • Accountability
  • Attention to detail
  • Integrity
  • Conflict management skills.

(Ref. 108)

Manager: Provincial Coordination

The successful candidate will ensure that the SSETA sub-sectors’ Skills Development and Educational Framework needs and requirements are met within the Skills Development Strategy of SSETA and the National Skills Development Strategy at provincial level.

General outline of responsibilities include:

  • Driving objectives and targeted outputs at provincial level
  • Managing budget allocation as prescribed by scope of activity
  • Providing assistance and guidance to member companies on the implementation of their Workplace Skills Plan (WSP) and Annual Training Report (ATR)
  • Monitoring and guiding training providers and other role-players on the implementation of training in accordance with the requirements and objectives of the SSETA
  • Liaising and maintaining good working relations with relevant Government departments and stakeholders
  • Providing secretarial services to the SSETA Provincial Committees and preparing the necessary reports
  • Assisting the Provincial Manager with all projects that are funded by the SSETA
  • Promoting and marketing SSETA’s activities in the Province
  • Coordinating the SSETA’s regional workshops/exhibitions to promote the NSDS
  • Managing communication with all stakeholders, providers and suppliers in a friendly, professional manner
  • Ensuring the smooth running of relevant activities, acting as host/hostess and networking with stakeholders
  • Managing the logging and resolution of all customer complaints, queries and compliments
  • Following up/continuously interacting with relevant departments and stakeholders with regards to queries and complaints
  • Reporting on trends
  • Managing the coordination and implementation of projects at provincial level
  • Managing team performance
  • Developing individual and team competence
  • Managing the workplace climate
  • Recruiting and selecting staff
  • Communicating with staff.

Educational requirements:

  • Postgraduate degree in Management.

Experience, knowledge and skills:

  • 8 years’ relevant experience
  • 5 years’ management experience
  • Partnership building skills
  • Operations coordination skills
  • Client/customer service orientation
  • Communication skills
  • Facilitation skills
  • Ability to manage work processes
  • Work relationship-building skills
  • Conflict management skills
  • Commitment to continuous improvement.

(Ref. 107)


Occupational Health and Safety Officer

The successful candidate will ensure full compliance with the Occupational Health and Safety Act and the Compensation of Occupational Injury on Duty Act (and other relevant legislation) in all the establishments of the SSETA by developing systems, as well as providing advice and support to Management and capacitating all staff.

General outline of responsibilities include:

  • Facilitating the development and maintenance of sound policies, procedures and tools for the administration of Occupational Health and Safety within SSETA
  • Providing Management with advice and support on all matters related to Occupational Health and Safety
  • Providing SSETA staff with support and guidance on Occupational Health and Safety
  • Providing administration services to SSETA on Occupational Health and Safety.

Educational requirements:

  • Degree or diploma in Occupational Health and Safety (OHS).

Experience, knowledge and skills:

  • 5 years’ experience
  • Communication skills
  • Counselling skills
  • Information/records management skills
  • Relevant technical knowledge
  • Safety and health management skills
  • Training skills
  • Attention to detail
  • Commitment to continuous improvement
  • Initiative
  • Tenacity.

(Ref. 106)


Labour Market Specialist

The successful candidate will monitor labour trends (skills supply and demand) of the sector to help guide SSETA’s programmes and projects and to ensure that they are totally aligned to and meet the labour requirements and needs of the sector at all times.

General outline of responsibilities include:

  • Conducting research on new and future labour trends for the sector
  • Building partnerships and interfacing with sector stakeholders through structured means to stay abreast of labour market developments, needs and trends
  • Building capacity for information storage and management and an effective system of information management
  • Developing and providing the sector’s labour market trends and needs analysis reports to inform policy, programme and sector skills plans development.

Educational requirements:

  • B degree in Economics and Research.

Experience, knowledge and skills:

  • 8 years’ general working experience
  • 5 years’ management experience
  • Advocacy skills
  • Analytical thinking ability
  • Partnership-building skills
  • Data analysis skills
  • Information/records administration skills
  • Attention to detail
  • Work relationship-building skills
  • Objectivity
  • Tenacity.

(Ref. 105)


Senior Manager: Learning Intervention

The successful candidate will ensure the implementation of the Sector Skills Plan and National Skills Development Strategy in the services sector.

General outline of responsibilities include:

  • Developing and implementing learning intervention objectives in line with strategic plans on a national and regional level
  • Managing the expenditure of budgets for learning intervention allocations
  • Implementing skills development levies
  • Implementing the Sector Skills Plan and the National Skills Development Strategy
  • Liaising with the sector on the development of learning interventions
  • Monitoring and auditing skills development implementation
  • Maintaining customer service standards in all activities
  • Establishing and maintaining internal and external customer relationships
  • Creating awareness of and driving communications, marketing and promotional objectives
  • Managing projects
  • Ensuring compliance with SSETA policies and procedures, relevant legislation, SSP, DHET and SSETA’s Strategic Plan
  • Developing action plans for various projects and events
  • Managing team performance
  • Developing individual and team competence
  • Managing the workplace climate
  • Recruiting and select staff
  • Communicating with staff.

Educational requirements:

  • Senior Commercial Postgraduate/Education and Training Postgraduate degree.

Experience, knowledge and skills:

  • 8 years’ relevant experience
  • 5 years’ senior management experience
  • Operations coordination skills
  • Knowledge of grants management
  • Information/records administration skills
  • Project management skills
  • Facilitation skills
  • Ability to manage work processes
  • Commitment to valuing diversity
  • Conflict management skills
  • Commitment to continuous improvement
  • Work relationship-building skills.

(Ref. 104)


Interventions Monitoring and Evaluation Specialist

The successful candidate will ensure the provision of effective monitoring, evaluation and support to the
entire Learning Intervention unit.

General outline of responsibilities include:

  • Developing and implementing monitoring and evaluation objectives and strategic plans on a national and regional level
  • Developing policies, procedures and guidelines for the monitoring and evaluation of learning interventions
  • Controlling expenditure assigned for operational purposes
  • Maintaining the workplace vetting process for learning intervention approval
  • Conducting preand post-intervention impact assessment
  • Monitoring and evaluating the implementation of interventions as per the strategic plan and NSDS
  • Implementing customer service standards within the Learning Intervention Unit
  • Establishing and maintaining internal and external customer relationships
  • Creating awareness of and driving communications, marketing and promotional objectives
  • Ensuring compliance with SSETA policies and procedures, relevant legislation, SSP, DHET and SSETA’s Strategic Plan
  • Managing team performance
  • Developing individual and team competence
  • Managing the workplace climate
  • Recruiting and select staff
  • Communicating with staff.

Educational requirements:

  • B degree in Commerce/Education and Training.

Experience, knowledge and skills:

  • 8 years’ relevant experience
  • 5 years’ management experience
  • Operations coordination skills
  • Knowledge of grants management
  • Information/records administration skills
  • Project management skills
  • Relevant technical knowledge
  • Ability to manage work processes
  • Good judgement
  • Objectivity
  • Commitment to continuous improvement
  • Work relationship-building skills.

(Ref. 103)

Enterprise Development and Strategic Partnerships Specialist

The successful candidate will coordinate enterprise development and establish strategic partnerships in order to ensure maximum and meaningful participation and contribution in shaping the programmes and outlook of the SSETA.

General outline of responsibilities include:

  • Directing key strategic partnerships and ensuring alignment on skills development priorities in order for the SSETA to have a greater impact in the areas of enterprise development, disability, Further Education and Training (FET) and Higher Education and Training (HET) interventions, public sector development, etc
  • Developing appropriate strategies and policies to guide the implementation of programmes in the areas identified
  • Developing strategies that are enabling for the creation and growth of enterprise and co-operative development
  • Developing and maintaining appropriate strategies to encourage small and medium enterprises to participate and make meaningful contributions in SSETA programmes
  • Identifying and interacting with key role-players and maintaining good stakeholder relations within the field of enterprise and co-operative development as well as other relevant partners.

Educational requirements:

  • B degree in Commerce/Project Management.

Experience, knowledge and skills:

  • 8 years’ relevant experience
  • 5 years’ management experience
  • Understanding of the relevant legislation and policy
  • Partnership-building skills
  • Good project management skills
  • Ability to conceptualise and implement innovative ideas
  • Strong strategic planning abilities and critical thinking skills
  • Client/customer service orientation
  • Clear and effective written and verbal communication skills
  • Information/records administration skills
  • Relevant technical knowledge
  • Work relationship-building skills
  • Commitment to continuous improvement
  • Initiative
  • Tenacity.

(Ref. 102)


Manager: Database

The successful candidate will ensure the performance, integrity and security of all databases.

General outline of responsibilities include:

  • Driving objectives and targeted outputs of the Information Technology division
  • Managing and controlling budget allocation as prescribed by scope of activity
  • Ensuring data remains consistent throughout the database
  • Facilitating data accessibility for users in a form that suits their needs
  • Maintaining data security and recovery control
  • Maintaining the entire database system
  • Developing tools
  • Managing project administration on the database
  • Managing team performance
  • Developing individual and team competence
  • Managing the workplace climate
  • Communicating with staff.

Educational requirements:

  • B degree/BTech in IT Experience, knowledge and skills:
  • 8 years’ relevant experience
  • 5 years’ management experience
  • Analytical thinking ability
  • Operations coordination skills
  • Data analysis skills
  • Communication skills
  • Facilitation skills
  • Information/records administration skills
  • Work relationship-building skills
  • Integrity
  • Commitment to continuous improvement
  • Attention to detail.
(Ref. 101)

Senior Officer: Human Resources Management

The successful candidate will provide a comprehensive HR generalist service to the organisation on all key HR functions such as Performance Management, Training and Development, Recruitment, Employee Wellness and HR Policies and Procedures.

General outline of responsibilities include:
  • Coordinating and managing internal training and development programmes
  • Implementing and managing the performance management system
  • Coordinating the Employee Wellness Programme
  • Providing HR consulting services to the Organisation.

Educational requirements:

  • Degree/BTech in Human Resources Management.

Experience, knowledge and skills:

  • 5-7 years’ HR Generalist experience
  • Experience in Performance Management and Training & Development
  • Knowledge of Labour legislation; in particular, the LRA, Basic� Conditions of Employment Act and Skills Development Act.
(Ref. 100)


The successful candidates will be mature, highly experienced, well-organised, action-oriented individuals who are able to work under pressure and possess unquestionable professional integrity. In addition, the candidates must possess effective writing, presentation and interpersonal communication skills.

If you match any of the above profiles, submit your application, a detailed CV and motivation for your appointment, quoting the relevant reference number, to the Recruitment and Retention Consultant at e-mail: SSETA@towergroup.co.za or fax: 086 690 9824.

Please note that correspondence will be limited to short-listed applicants only. If you have not heard from Services SETA within 30 days of the closing date, please consider your application unsuccessful.

www.serviceseta.org.za

Closing date: 1 May 2012