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RedR Vacancies September 2012

12:59:00 PM

Administrator

The Role

The role is responsible for working closely with three functions: Membership, the Chief Executive’s office, and the Company Secretary. In this role you will provide an efficient and confidential administrative support to the Chief Executive by managing the diary, correspondence and the CEO’s finances. You will also provide secretarial and administrative support to the Board of Trustees and Company Secretary which involves organising and compiling papers for Board meetings, AGMs and supporting the Trustees as a point of contact. Another major area of responsibility for the Administrator will be working within RedR’s membership function, providing support, arranging interviews, organising speaker events and being a point of contact for current and prospective members.

Role Description

Main Duties and Responsibilities:

The duties of this role are split between three functions: Membership, the Chief Executive’s Office, and the Company Secretary

Membership Department (40 % of time)

  • Arrange Membership interviews both in the UK and Internationally
  • Organise membership events
  • Manage the Membership Admin Volunteer’s workload and provide support/training where needed
  • Oversee the membership application process, assisting with the pre-assessments, contacting referees, following up with applicants
  • Oversee the Membership data entry process to ensure that information is stored accurately on RedR’s database
  • Continually develop the database functionality to suit Membership’s needs
  • Produce Membership e-bulletins to ensure that Members are kept up-to-date with RedR activities, external opportunities and issues in the sector
  • Work with the Membership Manager and volunteers to produce a clear strategy for membership engagement and development
  • Help manage and develop membership networks to ensure they are up to date and relevant to members
  • Welcome members into the office and ensure that where feasible they can meet relevant staff and use resources such as the library

Providing an administration and secretarial support to the CEO through: (50% of time)

  • Managing the CEO diary
  • Managing/analysing the CEO correspondence
  • Managing the CEO email
  • Maintain information in support of special funder portfolio
  • Maintain records of CEO credit card and expenses
  • Providing Minute taking and admin support to Senior Management Team meetings
  • Dealing and responding to queries on RedR’s general email inbox

Providing administrative support to the Company Secretary (10% of time)

  • Providing secretarial and administrative support for:
  • Quarterly board meetings by maintaining the diary of meetings, organising venue and refreshments, drafting agenda, compile and circulate papers, taking minutes, ensuring items are carried forward from one meeting to another.
  • Annual General Meetings (AGM) - compiling and circulating notices and papers for the AGM, compiling and circulating notices for elections to the Board and minute taking of the AGM
  • Trustees – support individual trustees by organising inductions for new trustees, acting as a point of contact for the organisation, processing expense claims etc
  • Statutory records – maintain up to date statutory records including – minute book. Register of members, Being responsible for maintaining and updating Trustee website pages as required
  • Taking lead responsibility for maintaining and updating the database in relation to Trustee information and data. register of directors/secretaries
  • Provide support to committees and ad hoc working groups of the board

Other

  • Assist with general office administration if required
  • Providing project work support to the CEO if required
  • Undertake other tasks reasonably requested by the CEO, Company Secretary and Membership Manager

Person Specification

Essential

  • A professional administrator with strong organisational skills, with excellent attention to detail
  • An ability to prioritise, manage and complete a variety of tasks at times in periods of high pressure
  • Able to deal with confidential matters discreetly
  • Flexible, proactive and self-starter in approach to work
  • Excellent interpersonal skills to be able to work with a wide variety of internal and external contacts and Trustees
  • Good initiative, enthusiasm, problem-solving approach to new challenges
  • Proven IT literacy on Microsoft Office Packages to include Word, Excel, PowerPoint and Outlook
  • Excellent written English to be able to take and write minutes, draft board papers and routine business correspondence, backed by good spoken English
  • Interest and commitment to humanitarian and development work

Highly Desirable

  • Experience within a membership organization

Desirable

  • Charity experience
  • Knowledge of international humanitarian and development issues
  • Experience of company (and/or Board) administration

Further Information

Location: 250a Kennington Lane, London SE11 5RD
Contract: Full time, open-ended
Salary: £22,004 gross p/a
Closing date: 16th September 2012
Interviews date: TBC
Start date: ASAP

TO APPLY

To apply please send your CV and covering letter to: hr@redr.org.uk.
Due to limited resources, we can only notify short-listed candidates.

Communications & Marketing Officer (F/t)

The Role

Ideal for a candidate who has charity communications experience and is looking for a new challenge in a dynamic team or a communications specialist looking to move into the charity sector.

Role Description

The Communications and Marketing strategy is defined on an annual basis to fit the current needs of the organisation.
In 2012/13 we have four key objectives:

  1. To support the Fundraising Team to maximise voluntary income for the organisation
  2. To attract the right participants to our UK based training courses
  3. To improve RedR’s profile
  4. To ensure consistent brand & marketing.
    The team have developed an increasingly effective website and maximises all online channels. Other key areas of activity include impact reporting, print production management, design, video production and media/PR.

Main Duties and Responsibilities:

  • As part of the Comms & Marketing team to implement RedR’s communications and marketing strategy. This will include, but is not limited to, some of the following activities
    • Copy-writing and production of key RedR publications including Annual Review and bi-annual RedAlert supporters magazine.
    • Development and management of RedR’s website and extranet.
    • Research and write copy for external articles and press.
    • Supporting internal communications across RedR in the UK and internationally.
    • Production of monthly e-newsletter
    • Collation of personal stories/case studies and to undertake impact reporting trips to RedR’s country programmes as required.
    • Implementing the marketing plan for the promotion of UK based training courses
    • Video production for fundraising and marketing purposes.
    • Developing promotional and informational materials (printed and email format) for RedR activities (including fundraising, international programmes, recruitment, and UK training courses).
  • To support other departments, particularly the Fundraising and Learning and Development teams to develop their messaging and materials.
  • To champion and monitor the use of RedR brand guidelines and key messages.
  • To keep within agreed expenditure levels and to record all expenses in the correct way.
  • Working with external communications agencies and suppliers as needed (photographers, designers, printers etc).
  • Carry out other general communications and marketing tasks that may arise in the Fundraising and Communications Team.
  • To line-manage Communications Volunteers, monitoring, evaluating and appraising their activities.
  • To deputise if needed for the Comms&Mkg Manager in responding to media enquiries out of hours when necessary, particularly during disaster emergencies.

Other

  • To work occasional weekend and evening events where necessary.
  • As RedR UK is a member of the Humanitarian Accountability Partnership (HAP) all staff are required to demonstrate accountability in their duties and responsibilities and to conduct their behaviour according to the requirements of HAP.
  • As part of the office team, assist with general administrative duties including answering incoming phone calls, hosting visitors, supporting volunteers etc.
  • Any other reasonable tasks or duties as required by the line manager or organisation.

Person Specification

Essential

  • Degree level qualification or equivalent, preferably in a communications or marketing related subject.
  • At least 1 years relevant experience covering a broad range of communications and marketing methods. Demonstrable experience of the charity sector.
  • Experience in at least four of these areas
    • Writing/editing/sourcing case studies, news and interviewing for a range of audiences.
    • Building a case for support and reporting on impact
    • Editing and producing publications
    • Working with websites including web design, development, optimisation and editorial oversight
    • Working with e-communications
    • Developing strong visual brand
  • Familiarity with and enthusiasm for maximising social media platforms, such as Facebook, Twitter and YouTube.
  • Highly computer literate including familiarity with Quark or similar software packages
  • Demonstrable team working skills with a flexible and adaptable approach to work
  • Strong interpersonal skills and an ability to liaise confidently internally as well as with external supporters and suppliers
  • Strong organisational skills with excellent attention to detail.
  • Good international cultural awareness and willingness to travel to RedR’s international programmes, often in difficult and insecure environments.
  • Commitment to the international disaster relief sector and RedR’s aims and objectives.

Desirable

  • Journalistic skills including sourcing and writing news stories, interviewing, feature writing, etc.
  • Media relations experience
  • Photography or Video Production skills
  • Experience working with international team
  • Experience of working for an international NGO, preferably in the humanitarian or international development sector.

Further Information

Location: 250a Kennington Lane, London, SE11 5RD
Contract: Full-time, open-ended
Salary: £23,654
Closing Date: 16th September 2012
Interviews: 24 & 25th September 2012
Start Date: October 2012

To Apply

To apply please send your CV and covering letter to: hr@redr.org.uk.
Due to limited resources, we can only notify short-listed candidates.

Communications & Marketing Officer (P/t)

The Role

Ideal for a candidate who has charity communications experience and is looking for a new challenge in a dynamic team or a communications specialist looking to move into the charity sector.

Role Description

The Communications and Marketing strategy is defined on an annual basis to fit the current needs of the organisation. In 2012/13 we have four key objectives:

  1. To support the Fundraising Team to maximise voluntary income for the organisation
  2. To attract the right participants to our UK based training courses
  3. To improve RedR’s profile
  4. To ensure consistent brand & marketing.
    The team have developed an increasingly effective website and maximises all online channels. Other key areas of activity include impact reporting, print production management, design, video production and media/PR.

Main Duties and Responsibilities:

  • Work as part of the Commutations & Marketing team to implement RedR’s communications and marketing strategy. This may include, but is not limited to, some of the following activities
    • Leading on the development and implementation of our Media and PR strategy
    • Managing our media contacts database
    • Researching and writing copy for external articles and press
    • Copy-writing and managing the production of key RedR publications including our Annual Review and bi-annual RedAlert supporter magazine.
    • Writing copy, editing and updating our website
    • Managing and developing our internal extranet
    • Implementing the marketing plan for the promotion of UK based training courses
    • Supporting internal communications across RedR in the UK and internationally
    • Managing the production of our monthly e-newsletter
    • Sourcing personal stories/case studies and undertaking impact reporting trips to RedR’s country programmes as required
    • Video production for fundraising and marketing purposes
    • Developing promotional and informational materials (printed and email format) for RedR activities (including fundraising, international programmes, recruitment, and UK training courses).
  • To support other departments, particularly the Fundraising and Learning and Development teams to develop their messaging and materials.
  • To champion and monitor the use of RedR brand guidelines and key messages.
  • To keep within agreed expenditure levels and to record all expenses in the correct way.
  • Working with Communications & Marketing Manager to develop and deliver the team strategy
  • Working with external communications agencies and suppliers as needed (photographers, designers, printers etc).
  • Carry out other general communications and marketing tasks that may arise in the Fundraising and Communications Team.
  • To line-manage Communications Volunteers, monitoring, evaluating and appraising their activities.
  • To deputise if needed for the Comms&Mkg Manager in responding to media enquiries out of hours when necessary, particularly during disaster emergencies.

Other

  • To work occasional weekend and evening events where necessary.
  • As RedR UK is a member of the Humanitarian Accountability Partnership (HAP) all staff are required to demonstrate accountability in their duties and responsibilities and to conduct their behaviour according to the requirements of HAP.
  • As part of the office team, assist with general administrative duties including answering incoming phone calls, hosting visitors, supporting volunteers etc.
  • Any other reasonable tasks or duties as required by the line manager or organisation.

Person Specification

Essential

  • Degree level qualification or equivalent, preferably in a communications or marketing related subject.
  • Strong, demonstrable experience covering a broad range of communications and marketing methods.
  • Proven experience in at least 4 of these areas:
    • Liaising with the media and delivering a media and PR strategy
    • Writing/editing/sourcing case studies, news and interviewing for a range of audiences.
    • Building a case for support and reporting on impact
    • Editing and producing publications
    • Writing and editing for online channels including websites, social media and e-news
    • Email marketing
    • Understanding and targeting marketing activities to specific audiences
  • Familiarity with and enthusiasm for maximising social media platforms, such as Facebook, Twitter and YouTube.
  • Highly computer literate including familiarity with Quark or similar software packages
  • Experience of project management
  • Demonstrable team working skills with a flexible and adaptable approach to work
  • Strong interpersonal skills and an ability to liaise confidently internally as well as with external supporters and suppliers
  • Strong organisational skills with excellent attention to detail.
  • Good international cultural awareness and willingness to travel to RedR’s international programmes, often in difficult and insecure environments.
  • Commitment to the international disaster relief sector and RedR’s aims and objectives.
  • Demonstrable interest in the humanitarian sector.

Desirable

  • Photography or Video Production skills
  • Experience working with international team
  • Experience of working for an international NGO, preferably in the humanitarian or international development sector.
  • Experience of working in the charity sector

Further Information

Location: 250a Kennington Lane, London, SE11 5RD
Contract: Part-time (2 days a week),open-ended
Salary: £9461 (£23,654 pro rata)
Closing date: 16th September 2012
Interviews: 24 & 25 September 2012
Start date: October 2012

To Apply

To apply please send your CV and covering letter to: hr@redr.org.uk.
Due to limited resources, we can only notify short-listed candidates.

Tailormade Training Manager

The Role

This role is responsible for developing and delivering our Tailor Made Training service, providing line management to the Technical Training Coordinator and working closely with the Security Training Team. In the last year alone the Tailor Made Training service has grown by over 50% and delivered training events in more than 30 countries worldwide. This role is responsible for the continued growth of that overall service as well as hands-on responsibility for managing and delivering training events.

It is an ideal role for a dynamic and entrepreneurial Learning and Development specialist who is focused on delivering high quality services in line with client needs. The ideal candidate will be willing to take on a range of varying responsibilities and provide direction and support for their team while delivering on individual
projects.

Role Description

Main Duties and Responsibilities:

  • Lead on RedR’s programme of Tailor Made Training and Consultancy Services, overseeing the delivery of around 90 worldwide events each year to organisations in the Humanitarian sector.
  • Design and deliver a strategy to ensure the continued growth of RedR’s Tailor Made Training whilst ensuring it maintains a high level of quality.
  • Personally manage around 25 events a year; building relationships with client organisations, designing training and consultancy events that meet their needs, engaging consultant trainers where necessary and handling all contractual processes.
  • Be the lead trainer for a number of RedR training events each year.
  • Manage the Technical Training Coordinator and provide close support to the Security Training Team.
  • As a member of the L&D management team, contribute to the overall L&D strategy, and management of the wider team.
  • Manage all aspects of the budget in relation to Tailor Made Training including budget planning, monitoring, forecasting and reporting.
  • Continue to develop and maintain the necessary infrastructure to ensure the highest quality training including; processes for event management, assessment of trainers, guidance and support for trainers, information systems, and high quality and up-to-date training materials.
  • Work with the UK Open Training Programme to ensure consistency and quality in training.
  • Build and maintain relationships with key individuals in agencies operating in the sector including NGO’s, UN agencies, clusters and donor organisations.
  • Represent RedR at events where required.
  • Support the production of funding proposals.
  • Provide support to RedR’s International Programmes where required, assisting in trainer assessment, course design and delivery and event management advice.
  • Work with RedR’s Communications and Marketing team to promote the Tailor Made Training service.

Person Specification

Experience

  • Extensive experience (minimum 5 years) in training and facilitation including assessing learning needs, design of curriculum, evaluation of events and assessment of learning outcomes
  • Extensive experience (minimum 5 years) of training on a range of topics with diverse participants and often in a non UK location.
  • Experience in assessing other trainers
  • Experience of working in the Humanitarian sector with NGO’s and preferably with UN agencies also
  • Experience of designing and delivering tailor made or consultancy services in line with client needs
  • Solid project management experience and knowledge including experience of event management
  • Experience of recruiting, contracting and managing consultants
  • Experience of working with multiple stakeholders, often in geographically diverse locations
  • Experience of budget planning, monitoring, management and reporting.

Skills & Knowledge

  • Excellent knowledge of adult learning including technical understanding of learning styles, and appropriate pedagogy
  • Technical expertise in the design of curricula and learning events based on
  • Good knowledge of the Humanitarian sector; principles, actors involved, legal frameworks, current trends and challenges
  • Sufficient knowledge relating to a range of RedR courses to be able to be lead trainer. Examples could include; Humanitarian principles actors and laws, Project Management in Emergencies, Needs Assessment, Sphere Standards, Security, Cluster Coordination
  • Networking, representation, communication skills,
  • Customer service focus and entrepreneurial attitude

Further Information

Location: 250a Kennington Lane, London SE11 5RD
Contract: Full time, open-ended
Salary: £33,590 - £37,323 dependent on experience
Closing date: 9th September 2012
Interviews date: 17th September 2012
Start date: October 2012

To Apply

To apply please send your CV and covering letter to: hr@redr.org.uk.
Due to limited resources, we can only notify short-listed candidates.

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