| Job Purpose | To support the planning and execution of regional communication programs through media relations, external and internal communications, event coordination and general program administration |
| Responsibilities |
- Write professional standard material for internal and external communications including but not limited to media releases, fact sheets, position and briefing papers, holding statements, speaking notes, executive correspondence – for use in all print and digital mediums (including social media platforms)
Monitor media reporting about the airline, its competition, and other relevant issues across print, broadcast and digital channels; identify and analyse key issues, produce daily management reports, and recommend appropriate responses to issues identified. Upload management-approved holding statements to the airline’s media centre, issues centre, and intranet to support timely and accurate communication
Research and provide corporate, product, service and schedule information to respond in a timely manner to requests from external and internal stakeholders
Coordinate the planning of and logistics for corporate events in the Asia Pacific region including but not limited to press conferences, media briefings and President and CEO market visits
Create and maintain an accurate database of regional media organisations and key representatives to serve as the primary tool for media stakeholder communication
Coordinate arrangements for media travel such as approvals administration, booking creation, communication with airport operations teams, NTO and product supplier liaison, travel document preparation and post-trip evaluation including editorial/ROI tracking
Support the team in the efficient administration of external agency relationships through timely collation and analysis of monthly activity reports; drafting of RFT documentation and supply contracts; and tracking of key deliverables/milestones
Develop, maintain and manage an efficient filing and retrieval system for all media reporting by issue or similar sub-category and for editorial generated through hosted media travel
Prepare POs and liaise with HQ to ensure invoices from external suppliers including for PR agencies are settled in a timely manner
Develop and maintain an efficient and up-to-date resource centre of product/service and destination copy and images and videos to service media needs
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| Requirements | Qualification & Education:
- Educated to a minimum of university degree in a related discipline
Experience:
- Post holder must have 2-3 years’ experience in a busy communications environment, ideally as a mid-level specialist in-house or agency public relations executive and experienced in dealing with people at all levels in a multicultural environment
- Experience in the aviation or travel industry desirable
Training & Knowledge:
- Excellent written and verbal communication skills
- Ability to manage multiple projects simultaneously
- Ability to work autonomously and to think, plan, and execute resourcefully
- Fluency in English is required, and additional languages are an advantage
- Good knowledge of IT systems such as MS Excel, Word, Outlook, Internet Explorer, PowerPoint, Picture Editor
- Ability to develop and maintain efficient information management systems
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