Business Development Manager - DeHavilland EU | Brussels
Key Responsibilities
- Build strong, loyal customer relationships and develop extensive knowledge of customers’ businesses, their objectives and how DeHavilland can help them achieve their goals
- Be the customer champion of their customers within DeHavilland, making sure that we meet and exceed their business requirements
- Advise the business on how we can add value to their accounts over and above the provision of solution/product
- Optimise and efficiently utilise DeHavilland resource (Political Researchers, marketing, Head of Sales, Head of Content) to achieve our business and financial objectives within accounts
- Feed customer-generated ideas for product enhancements to ensure that we continue to deliver ‘best of breed’ product with clear differentiation and value as perceived by our customers
- Ensure that our premium brand values are always upheld in all customer communication and in our dealings with customers
Sales
- Make new business calls to prospect base provided
- Work with Trial team/Political Researcher for knowledge-share on accounts
- Convert prospects to customers – exceeding short and long term revenue objectives
- Renew annual contracts that have been won at 100% (volume and value)
- Document all sales, prospect and account activity within Saleforce, managing the prospect pipeline and forecasting performance accurately
Service & Production Development
Feed into company-wide strategy on product innovation and service improvements in order to drive revenue and/or loyalty
Essential Skills
- Exceptional telephone sales skills
- Professional customer facing skills - engaging, influencing, listening, investigative, qualification of compelling need/value
- Good internal & external relationship building skills
- Can do attitude including creative problem solving abilities
- Confidence and experience to use/work on own initiative as well as an effective team member
- Great organisation and personal/time management abilities
- Minimum 2 years B2B successful new business sales track record in the Corporate sector
- Experience and evidence in using consultative selling approach
To apply, please click here.
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