CRM Revenue Management Analyst

Country UAE City Abu Dhabi Department Closing date 19 August 2013

Job Purpose To control all cargo scheduled revenue pricing, customer capacity allocations and route capacity forecasts in order to maximize network revenue and achieve Etihad Cargo revenue plan. Responsibilities Seasonal pricing evaluation for market rates, contract rates and PBs Construct pricing proposals for participation in GKA tenders Adhoc rate evaluation and approval Determine alternative routings for High Demand Markets Route level performance evaluation and development of new initiatives to deliver yield plan Determine long term business opportunity and assess market potential Control and manage inbound/outbound flights on daily basis through effective yield control, responsible to explore and achieve untapped revenue opportunities Maximize Network Capacity, Utilization and Contribution Resolve discrepancies between planned load and actual available capacity with CRM Capacity Control to maximize Cargo Capacity & Opportunity across the EY Network Monitor forecast route cargo capacity with the use of CRMS including segmentation by Service Quality and adjust over Determine Pricing Opportunities to maximize route revenue Evaluate, maintain and rationalise Customer Allocations on a Flight Level Responsible for execution of revenue management activities on live flights from operational perspective Responsible for performance monitoring region wise, assess market potential and drive business accordingly Requirements Qualification & Education: Bachelor’s Degree preferred Fluent in English Strong written and verbal communication skills Strong organizational and analytical skills Experience: Three years of revenue management, operations, or related experience Sound knowledge in the application of revenue management principles Sound knowledge of customer service and operations Ability to analyze and draw business implications from data sources            Training & Knowledge: Cargo Revenue Management Systems Advanced Cargo Skills and Procedures Pricing methodologies and modeling Advanced qualitative and quantitative analysis skills Knowledge of Airline Cargo Industry Practices Flight Planning & Management Skills Sound knowledge of cargo industry Sound knowledge of IT and automation

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