PROJECT MANAGER CRM
Desired Skills
•Experience integrating CRM solutions with Microsoft SharePoint.
•.Net development experience
•Silverlight
•SQL Reporting Services
•Scribe Insight (Workbench and Console) and/or other data integration applications for CRM
Technical Competence: 8 -10 years overall IT experience
Should have 5 end to CRM implementation experience 5+ years in a project manager role
Hands on experience in CRM package implementation Desirable:
Experience of having managed vendor fixed price engagements
Person should have moved up the ranks, delivering projects in CRM Microsoft Dynamics
Advantage working knowledge in ETL tools, Informatica, Ab Initio ,Data ware housing ,Data Mining & Business Intelligence.
Technical bent of mind towards learning and mentoring on new concepts and technologies to manage multi-technology programmes /projects.
Excellent project management skills and expert in MS Project desirable:
QUALIFICATIONS
- University degree in computer science or related qualification
- Project Management certification an asset
•Other related Microsoft technology certifications (SQL Server, SharePoint, PerformancePoint, Dynamics ERP, etc.) would be considered a nice to have. •Microsoft Dynamics CRM 4.0 (or higher) certifications.
RESPONSIBILITIES:
- develop, maintain and efficiently execute project plans, throughout the successive stages of project development
- create and manage time-lines for projects, organize activities, establish the sequence of execution for these activities, identify the needs and resources required
- negotiate, define, communicate and manage the scope of a project
- participate in the development of estimates; be responsible for working with team members to produce initial estimates and calculate the resources required to deliver the projects
- be able to evaluate business opportunities related to assigned accounts
- be able to comprehend procedures in calls for tender and requests for submissions
- be able to establish and maintain good relations with superiors; have the necessary aptitude to resolve problems and manage projects
- ensure that team members work together on agreed goals
- achieve long-term goals, as well as short-term objectives, when developing customer accounts
- respond to calls for tender and requests for submissions
- manage the portfolios of assigned clients
- monitor the growth of receipts and portfolios relative to assigned accounts
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