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Project Technician, Broadcast Support Centre


Job Ref. No
962505
Location
Birmingham
Contract Type
Attachment/Fixed Term
Contract Duration
12 months
Job Category:
New Media & Technology
Closing date for applications
21 January 2013 at 11:59pm

Department

The English Regions Broadcast Support Centre is a high paced, telephone based engineering support department providing essential support to the English Regions Local Radio and Regional TV stations around the country. It provides a central reference area and expertise for the Video, Audio and Transmission systems and associated workflows and installations in the broadcast chain and the output platforms. As a constantly developing area we are continually seeking to improve our processes and methodologies of support our systems and we are working towards an ITIL based model for support. 
This role is a 12 month Fixed Term Contract to support our Project Teams at a technician level whilst they undertake other projects.

Role

 
Reporting to the Service Co-ordinator BSC you’ll deliver project support services and assist in the development of information and monitoring systems to enable the BSC to support the services we provide. You will be tasked across a range of systems with refining and improving the way we can use them and what they deliver to the BSC.

Requirements

 
Excellent knowledge of IT and networks allied with a background in programming and computers or similar background, or be able to demonstrate an ability to develop the skills required. You must be customer focused, personally resilient and have a calm and knowledgeable manner, and be able to work to deadlines. Excellent problem solving and analytical skills essential and experience in the area of remotely supporting and monitoring technology performance would be desirable.
 
If a qualified candidate cannot be found we may be prepared to offer a trainee position on a 12 month contract basis or attachment.
 
 
Further details from James Patterson, Technology Support Manager 0121 567 6981.