Head office - Business administration apprentices
- Ref
- UKWTS372
- Region
- UK - Heathrow
- Location
- UK - London - Waterside
- Category
- Head Office Opportunities
The aim of this scheme is to train successful applicants to be able to provide an efficient administration support service, predominantly within a head office based department, in order to help the department function effectively.
To achieve a comprehensive understanding, the role also involves studying towards formal, nationally recognised qualifications (an NVQ L3/4) in Business & Administration.
Job Description
Closing Date: 15 September 2014
Job Purpose
The aim of this scheme is to train successful applicants to be able to provide an efficient administration support service, predominantly within a head office based department, in order to help the department function effectively.
To achieve a comprehensive understanding, the role also involves studying towards formal, nationally recognised qualifications (an NVQ L3/4) in Business & Administration.
Principal Accountabilities
- To undertake administrative/ general office duties to support the running of the department in which you are based e.g. taking minutes, arranging meetings, organising events, preparing documents etc
- Active involvement in specific tasks/ projects, as required, both to allow completion of the qualification and to support business needs
- To successfully deepen experience/ skills/ knowledge of role through on-the-job learning and completing the required formal qualifications, through off-the-job learning
- Organise and manage own time effectively in order to meet all requirements of role, and to ensure that both routine and unexpected tasks are completed promptly within relevant deadlines
- Following procedures/ processes as required while using initiative to identify and suggest improvements
- Establish and maintain effective working relationships with colleagues, to facilitate collaborative working as and when required
- Communicate with both colleagues and external parties, whether face-to-face, over the telephone or in writing, in an efficient and courteous manner, passing on information when necessary
- Performance of any duties consistent with role as and when required to help department meet their objectives
The Individual
Key Role Requirements
- Will undertake all training/ study required to complete programme
- Willing to follow all applicable policies and procedures
- Able to handle confidential information appropriately
Qualifications
- 5 GCSE’s grade A* to C including Maths and English
- Competent in standard computer packages; e.g. Word, PowerPoint, Excel, email
Motivation
- Clear desire to work within the airline industry for BA in an administration role
Work Experience
- Work experience in a business/admin. environment (desirable)
- Experience of delivering customer service (desirable)
Application Process
Please apply directly clicking on the link below: http://goo.gl/YyW9jd vacancy reference number 490205.
For further information please contact via email to apprenticeships@outsourcetraining.org or alternatively you can call on 08455 199 455.
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