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Patient Navigator, California Border Healthy Start+

Under the direction of the Sr. Program Manager of the CBHS Programs, provide outreach, needs assessment and case management to pregnant women in the project’s target area. This position is located at the PCI’s US & Border Programs office. The position is full time.
Key Duties and Responsibilities:
  • Conduct outreach among pregnant women and their families, increasing their awareness and knowledge of health issues and accessing health services.
  • Plans and implements health education sessions, support group activities, and community service-learning projects including preparation, facilitation and follow-up.
  • Prepares, disseminates educational information and material for a culturally-sensitive program design and conducts educational sessions and presentations.
  • Provide for home visits and case management to program participants and evaluate their progress towards achievement of project objectives
  • Identify clients in need of supplementary services and make referrals to appropriate community and health resources in San Diego and serves as a point of contact for coordination of services.
  • Provides in-person assistance to apply for Covered California insurance through creation of online accounts, application assistance, document submission, follow-up and re-enrollment when necessary.
  • Develop and maintain a well-stocked health and empowerment information/education “Library” and facilitate its use by the pregnant clients
  • Identify clients in need of supplementary services and document follow-up contact with all clients referred to community and health resources to determine utilization patterns
  • Collect and maintain relevant project data per grant/contract specifications
  • Participate in agency and project meetings
  • Evaluate the progress of participants and progress towards achievement of project objectives
  • Maintain continuing education as appropriate and assist with special projects as assigned by Supervisor
  • Perform all other duties as deemed necessary by the Sr. Program Manager or Project Director
Special Requirements
  • Must be available to work overtime during peak periods.
  • Must have reliable transportation
Required Qualifications:
· High School diploma or GED certificate required with a minimum of 2 years professional experience in health, psychology, or social work field. CHW certification a plus.
· Home visiting case management or Parents as Teachers training or experience a plus.
· Certification as a Covered California Enrollment Counselor preferred with knowledge of health insurance programs and related eligibility requirements
· Fluent in Spanish and English (read, write, speak) required and knowledge about bicultural issues related to Latina clientele.
· Knowledge of US health care systems, mental health services and exposure to binational or international collaborative programs a plus.
· Proficiency in MSOffice: Word, Excel required.
· Able to work independently and as a team-player with creativity in problem solving.
· Detail-oriented with strong communication, presentation, and interpersonal skills.
· Reliable transportation required. Must be available for occasional local travel (within California and US). Availability to accept some weekend and evening assignments.
Relocation not provided
How to apply:
Please visit our website at www.pciglobal.org and click on the “Careers” link under the About Us tab to apply for this opportunity. PCI is an equal opportunity employer.