Business Analyst / Project Manager (P-3)

Duty Station:	Vienna, Austria
Issue Date:	27 July 2012
Application Deadline:	23 August 2012
Type/Duration of Appointment:	Fixed term, 3 years (subject to a probationary period of 1 year)

Organizational Setting

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises state-of-the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices. The Programme Management and Policy Section (PMPS) serves multiple roles. It coordinates information management (IM) and information technology (IT) governance across the Secretariat, provides information architecture services to the Secretariat and furthers the standardization and consolidation of the information landscape, coordinates the Division's project management methodology and documentation (based on PRINCE2), provides direct project management services to the Division, provides product management services for important IAEA-wide applications (e.g. the IAEA's extranet and intranet, and enterprise search), and creates, promulgates and maintains IT policy in consultation with the Chief Information Officer (CIO) and the IAEA-wide IM/IT Committee.

Main purpose

As a member of a team and reporting directly to the Section Head, the Business Analyst/Project Manager ensures a results-oriented response to MTIT's and the Secretariat's priorities as communicated by the Section Head and other MTIT management. The Business Analyst/Project Manager may be responsible for multiple cross-cutting projects simultaneously.

Role

The Business Analyst/Project Manager is: (1) a substantive specialist, performing business analysis and managing challenging projects; and (2) an adviser to the section head and other senior managers in the Secretariat (both within and outside of MTIT) on business process, risk, change and system implementation issues.

Partnerships

The Business Analyst/Project Manager interacts with, consults, and provides clear technical guidance to managers in all Departments in his/her role as a manager of cross-cutting projects. Stakeholders include IAEA staff from multiple departments and scientific, technical and regulatory users in Member States.

Functions / Key Results Expected

With guidance and support provided by the Section Head, and in close collaboration with the relevant stakeholders, the Business Analyst/Project Manager is expected to: Implement new information systems, or enhancements of existing systems, by providing analysis of information processes and/or technical solutions; by developing project plans in a manner consistent with relevant policies and standards, with the IAEA's technical and information architecture, and with the best practices as identified in PRINCE2 methodology; and through the effective use of PRINCE2 controls to manage risk, quality, budget and schedule. Contribute to change management and communication efforts required to successfully adopt new business processes and/or technical solutions, by creating communication and user training plans in the course of executing projects. Serve as product manager for an existing IAEA web portal, effectively collaborating with non-PMPS customers, third-party providers, end-users, and MTIT development, infrastructure and service desk staff and management. Collaborate with other MTIT staff in the implementation of policies and standards for MTIT and IAEA-wide information, project and portfolio management.

Knowledge, Skills and Abilities

Team work: Ability to work productively and maintain effective relationships in multidisciplinary and multicultural teams as well as to cultivate a culture of information and knowledge sharing. Interpersonal skills: Ability to communicate easily and well with both technical and non-technical staff at all levels and also with external counterparts. Analytical/problem solving skills: Ability to develop concepts, evaluate data and work towards practical solutions. Supervisory skills: Ability to lead project teams. Strong results orientation. Change orientation: Ability to lead complex change management processes and communication efforts.

Education, Experience and Language Skills

Required: University degree in computer information systems or the equivalent. Minimum of five years of working experience as a business analyst, project manager or both, in an information systems context. Minimum of five years project management experience utilizing a structured methodology such as PMP or PRINCE2. Project management certification in PMP or PRINCE2 (preferred). Experience with all elements Software Development Lifecycle: Eliciting and documenting business process flows, use cases, requirements, quality management plans, user acceptance testing, and end-user training. Experience implementing solutions to enable information/knowledge sharing using portal technology. Experience in business process reengineering: Identifying opportunities for improvements, proposing new processes, and getting buy-in from stakeholders to implement. Minimum of one year product management experience, preferably a customer-facing web portal. Excellent command of spoken and written English with special emphasis on drafting skills. Knowledge of another official IAEA language (i.e. Arabic, Chinese, French, Russian or Spanish) an asset. Desirable: Information Management Security certification (ISO 27001). Project management experience using Microsoft Sharepoint as a solution or as a key supporting technology. Implementation of Enterprise Search solutions. Experience as a business analyst or project manager for an Enterprise Single Sign-on solution.

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $56 091 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $28 382*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual vacation, home leave,pension plan and health insurance. How to apply to the IAEA Complete an Online Application * Subject to change without notice

Applications from qualified women and candidates from developing countries are encouraged Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process.