The UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the centre of all its efforts, the UN Women will lead and coordinate United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It will provide strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.
The Division of Management and Administration is responsible for the planning, allocation and management of financial, human and administrative resources including information systems and telecommunications, the effective and efficient delivery of essential operations services in UN Women, continuous development and improvement in operations, policies, and methods to align with UN Women and stakeholders’ evolving business needs and advisory support to the Executive Director in the formulation and implementation of the UN Women overall mission, strategy and plans of actions.
The Information Systems and Telecommunication Office (IST) located in the Division of Management and Administration, is responsible for the strategic planning and development of information and telecommunication systems and services, IST solutions, sourcing of information systems and equipment to support business needs and for the maintenance, availability, reliability and quality of performance of information and telecommunications systems and services globally in all UN Women offices. The IST will work closely and collaboratively with UNDP, its principal ICT partner to achieve synergy, avoid duplication and to take advantage of potentials for partnerships in information and telecommunications systems and services development and implementation.
The ICT Associate reports to the ICT Specialist, Infrastructure, for guidance and supervision and is responsible for daily technical support for users of information management tools and technology infrastructure including desktop, laptop and Operating Systems.
The ICT Associate promotes a client-oriented approach, ensures availability of the technology environment and is also responsible for the review and advice on the use of technologies that will enhance user productivity. This encompasses end user support, training, implementation, and effective change management.
The ICT Associate is responsible for entering receipts for ICT equipment in ATLAS, using basic add to enter ICT asset in ATLAS, provide IST Service desk performance reports, perform regular Active Directory and LDAP user account clean-up and administer cellphone and PDA devices.
The incumbent is required to follow UN Women and UNDP standards for desktop, network and security.
Duties and Responsibilities
Summary of key functions:
Supports implementation of ICT management systems and strategies, focusing on achievement of the following results:
Ensures effective functioning of the hardware and software packages, focusing on the achievement of the following results:
Ensures effective management and administration ICT equipment:
Ensures effective reconciliation of ICT Asset in ATLAS:
Ensures effective management and administration of cellphones and PDA devices:
Ensures facilitation of knowledge building and knowledge sharing in UN Women, focusing on achievement of the following results:
Impact of Results
The key results have an impact on the overall efficiency UN Women Operations, including improved business results and client services. Forward-looking ICT support and management has an impact on the office management, knowledge sharing, and information provision.
CORE VALUES / GUIDING PRINCIPLES:
Demonstrating consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.
Cultural Sensitivity/Valuing diversity:
Demonstrating an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrating an international outlook, appreciating differences in values and learning from cultural diversity.
Ethics and Values:
Demonstrating / Safeguarding Ethics and Integrity
Demonstrate corporate knowledge and sound judgment
Developing and Empowering People / Coaching and Mentoring:
Working in Teams:
Acting as a team player and facilitating team work
Communicating Information and Ideas:
Facilitating and encouraging open communication in the team, communicating effectively
Self-management and Emotional intelligence:
Creating synergies through self-control
Conflict Management / Negotiating and Resolving Disagreements:
Knowledge Sharing / Continuous Learning:
Learning and sharing knowledge and encourage the learning of others
Appropriate and Transparent Decision Making:
Informed and transparent decision making
Required Skills and Experience
Note: In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
All applications must include (as an attachment) the completed UN Women Personal History form (P-11) which can be downloaded from http://www.unwomen.org/about-us/employment Kindly note that the system will only allow one attachment. Applications without the completed UN Women P-11 form will be treated as incomplete and will not be considered for further assessment.
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UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
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