Security Monitoring Centre Administrators

Country UAE City Abu Dhabi Department Corporate Security Closing date 10 August 2012

Job Purpose Day-to-day operation of the monitoring centre. Monitor activities of all premises and procedures activities via the monitoring centre CCTV System. Attend to complaints of theft, pilferage or reported losses and conduct preliminary investigations on an ad-hoc basis as and when required Gather and compile CCTV reports and evidence Responsibilities Monitor the camera images continuously so as to assist with the prevention and detection of crime irregularities. Perform monitoring tasks in line with standard operating procedures. Operate a multi-camera recording system, ensuring criminal incidents and any visitor handling irregularities are recorded. Control the operation of all cameras in order to carry out necessary camera patrols. Arrange the use of automatic camera and screen sequencing to increase the likelihood of detecting incidents. Operate the equipment according to the manufacturer’s instructions. Operate all other equipment in the monitoring room in a correct and efficient way. (i.e. Access Control / Intercom Functionality/ BMS system etc etc etc Ensure that the standard of security services provided by the contracted security staff at various EY Facilities complies with the prescribed standards and the applicable job descriptions/site instructions. Check equipment for operational readiness and conduct first line maintenance. Inspect equipment for failures and faults. Notify maintenance staff about failures in order to minimize downtime. Record equipment failures and faults in applicable books and registers. Maintain the control room as a tidy working environment. Regularly clean the CCTV equipment. Maintain an effective video and tape management system in line with standard operating procedures. Store video evidence securely under appropriate conditions. Produce formatted statements of evidence to corroborate real-time recordings. Inform supervisor of changes in manning duties. Arrange shift rotation in line with supervisor instructions. Log holidays, court attendance, and sickness, in line with supervisor’s instructions. Record all administrative tasks, in line with standard operating procedures. Perform all administrative tasks, in line with standards operating procedures. Inform police and/or security of incidents, suspect persons etc. to promote prompt response. Communicate with operational and control room officers concerning incidents, ensuring their information requirements are met. Follow set procedures in event of an emergency Requirements Qualification & Education: Related physical security or level of education with acquired specialization in Physical Security or Investigation and Information Security background. Experience: Post holder must be able to demonstrate a sound knowledge of analytical ability/ report writing and being able to interpret CCTV footage methodology, processes gained over a period of not less than 10 years, with a proven track of success in security related field. Training & Knowledge: Excellent written and verbal communication skills High computer literacy Excellent creative writing skills

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Security Monitoring Centre Administrators