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IST BD Program Manager - S&D

The IST BD Program Manager is responsible for support and execution of the HR solution and transition project plan associated with outsourcing deals, repatriation, acquisition and divestiture contracts.

The incumbent will collaborate and work closely with the HR IST Business Development team who are responsible for the quality and timely delivery of the HR solution and transition plan.
The role will act as the single point of contact for HRTMs to perform the critical project management support and coordination of specific HR transition activities in support of outsourcing deals, repatriations, acquisitions and divestitures.

Role Expectations:

  • Track engagement activities and communication with Geo leaders to ensure timely awareness

  • Develop Transition Project Plan and manage the plan for duration of the deal

  • Document Milestone Timeline

  • Track project plan activities and manage activities to closure

  • Manage transition cost tracking

  • Finalize transition plan and provide ongoing status reporting

  • Obtain budget approval

  • Identify HR/supporting transition team

  • Review resource requirements for transition execution

  • Engage regional leads to identify resources

  • Engage GEO teams to identify SPoC's, if applicable

  • Consolidate, create & manage contacts list

  • Confirm with each HRTM the deal level support required by COE on a deal specific basis

  • Work with allocated COE Support Professionals to ensure they understand the tasks to be delivered and the expected delivery date

    Experience in working in a centre environment and servicing multi geographies would be beneficial

    Previous HR role

    Proven project management experience

    HR Functional Experience (i.e. staffing, compensation, benefits, etc.)


    # Required Skills - Technical and Non Technical

    Fluent in English both written/verbal and an additional language (French, German, Spanish, Italian, Danish, Swedish, Norwegian, Hungarian, Polish)

    Strong communication and collaboration

    Process management and transformation

    Formal certification in project management

    Able to work under pressure and be adaptable to changing needs

    Proven ability to work in global environment

    Flexible in approach to working

    High attention to detail

    Proactively handle identified concerns and issues

    Passion to deliver quality work and high customer satisfaction

    Understanding of working with internal and external clients

    Proficient in MS Office products especially Excel, Powerpoint, MS Project, Word
  • Required
    • Bachelor's Degree
    • English: Fluent


    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    IST BD Program Manager - S&D