Branch Administration Manager
REPORTS TO/ AND LlAISES WITH :Channel Distribution Manager
Purpose Of The Position
Tanzania To direct and manage the Branch's resources, in line with the Bank's short and long term plan, policies and values with a view of generating the highest return on capital employed, promoting customer loyalty by providing a superior customer experience and identifying and promoting new business, in order to ensure future growth without incurring unmanageable risks, Adheres to FNB Branch Banking Values
JOB REQUIREMENTS
Essential
Graduate caliber or Professional Banking Cert.
Advanced Diploma! Degree
Retail! Branch or General Banking experience, minimum 3 years
Preferred
Experience in the departments of; loans, back office, customer service
Knowledge of aperta will be an advantage
PERSONAL ATTRIBUTES
Manages the achievement of performance objectives in the service branch,
Staff development- Establishes a culture of learning and development
Develops and implements a sales and service tactca: plan to meet targets,
Business acumen
Applies analytical thinking during the problem solving and decision-making,
Drives a passion for service-excellence in the branch,
Participative decision-making,
Sales orientation in the branch - drives sales initiatives in the branch
KEY RESULTS AREAS
Ensure the branch is managed within the approved budget,
Ensure Branch profitability,
Understand the needs and expectations of customer base,
Develop and implement a comprehensive sales and service plan to deliver on
customer needs/ expectations and targets, Branch management (budget,
performance)
Purpose Of The Position
Tanzania To direct and manage the Branch's resources, in line with the Bank's short and long term plan, policies and values with a view of generating the highest return on capital employed, promoting customer loyalty by providing a superior customer experience and identifying and promoting new business, in order to ensure future growth without incurring unmanageable risks, Adheres to FNB Branch Banking Values
JOB REQUIREMENTS
Essential
Graduate caliber or Professional Banking Cert.
Advanced Diploma! Degree
Retail! Branch or General Banking experience, minimum 3 years
Preferred
Experience in the departments of; loans, back office, customer service
Knowledge of aperta will be an advantage
PERSONAL ATTRIBUTES
Manages the achievement of performance objectives in the service branch,
Staff development- Establishes a culture of learning and development
Develops and implements a sales and service tactca: plan to meet targets,
Business acumen
Applies analytical thinking during the problem solving and decision-making,
Drives a passion for service-excellence in the branch,
Participative decision-making,
Sales orientation in the branch - drives sales initiatives in the branch
KEY RESULTS AREAS
Ensure the branch is managed within the approved budget,
Ensure Branch profitability,
Understand the needs and expectations of customer base,
Develop and implement a comprehensive sales and service plan to deliver on
customer needs/ expectations and targets, Branch management (budget,
performance)
APPLICATION INSTRUCTIONS:
Send our CV to:
First National Bank Tanzania, FNB House, Ohio Street.
P.O Box 72290, Dar es Salaam, Tanzania.
The closing date for applications is 25th May 2015
Only shortlisted candidates will be contacted.
For more information please contact +255768989104
FNB is an equal opportunity employer.
First National Bank Tanzania, FNB House, Ohio Street.
P.O Box 72290, Dar es Salaam, Tanzania.
The closing date for applications is 25th May 2015
Only shortlisted candidates will be contacted.
For more information please contact +255768989104
FNB is an equal opportunity employer.
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