Sales Officer (X 2)
Twiga Bancorp Limited (TBCL) is a fast growing Non-Bank Financial Institution established under the Banking and Financial Institution Act (1991). The Institution has five Branches, two in Dar es Salaam and one each in Arusha, Dodoma and Mwanza. The Institution also operates Sub-Branch activities at the Julius Nyerere International Airport, Kilimanjaro International Airport, Mwalimu Nyerere Memorial Academy in Kigamboni - Dar es Salaam as well as a service outlet in Bunda - Mara Region.
The institution is in the process of managing change by reengineering its organizational structure, introducing new products and services and reinforcing efficiency and professionalism in its operations. The bank has recently migrated to a state-of-the art banking software with the aim of improving its services and product offering.
In order to effect the envisaged changes, the Institution invites suitable applicants to fill the following post:
JOB TITLE: Sales Officer (2 Posts)
NATURE OF EMPLOYMENT: Permanent and Pensionable
(a) APPOINTING AUTHORITY: Chief Executive Officer
(b) RESPONSIBLE TO: Sales Supervisor
JOB SUMMARY
Sales Officer will focus on planning and executing sales activities targeting to grow both deposit and loan book while focusing on recruiting clients and raising portfolio/deposit volume. In addition to focusing on deposit. and loan book, the Sales Officer will also promote and conducts sales on all other products and services offered by Twiga Bancorp Limited (TBCL) as well as delivery channels (e.g. ATM's and mobile banking)
The Sales Officer will promote and conduct sales activities, that reaches out to potential clients, and mobilize deposit and loan book in terms of numbers and volume from the field and recruit qualified loans clients. .
Sales Officer is responsible for branch sales activities and recruitment of deposit and credit clients as well as managing money transfer services and all delivery channels on a daily basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Clients Recruitment: Plan and execute sales activities that will result in deposit and credit/loan book clients recruitment, and ensure clients are well informed with all TBCL offering including money transfer and delivery channels (ATM, mobile banking, branches and agency)
Strategic Plan: Partner with Sales Supervisor/Branch Manager and branch team to develop weekly and monthly action plans with regard to sales events and recruitment of clients and mobilizing deposit as well as raising loan book
Market studies: Maintain a good knowledge of his/her assigned market area and understanding of clients' needs and competing products. Research and develop new business opportunities within assigned geographical zone and remain informed about the competition and its offering
Products/Services: Market all TBCL products and services to potential clients by using promotional tools and mechanisms approved by TBCL management
Deposit:' Responsible to sale and achieve the personal deposit daily, weekly, monthly and yearly targets both, in numbers and volumes. Follow up and make sure that the accounts activated under own portfolio is actively used by the customers and also, responsible for acquiring deposit potential customers and ensure that they open account with TBCK.
Loans Book: Responsible for promoting and recruiting clients and ensure that clients are well informed and feel the necessary forms to apply for loans offered by TBCL
Reporting: Prepare and present sales reports to Sales Supervisor
Branch manager on activities executed, their outcome, and areas covered.
COMPETENCIES
Problem Solving - Identifies and resolves problems in a timely manner, Gathers and analyzes information skillfully, Develop alternative solutions, Works well in group problem solving situations..
Uses reason even when dealing with emotional topics
Teamwork - Balances team and individual responsibilities,
Contributes to building a positive team spirit, Puts success of team above own interests, Able to build morale and group commitments to goals and objectives, Supports everyone's efforts to succeed
Motivation - Sets and achieves Challenging goals, Demonstrates persistence and overcome obstacles, Measures self against standard of excellence, Takes calculated risks to accomplish goals
Planning/Organizing - Prioritizes and plans work activities, Uses time efficiently; Plans for additional resources, Sets goals and objectives, Organizes or schedules other people and their tasks, Develops realistic action plans.
EDUCATION AND EXPERIENCE
University degree in Sales & Marketing, Community Development, Finance, Economics or any other related field
Working in a client-facing sales role, in educational profession, banking, microfinance or telecommunication industry is highly desired
Strong Sales and Negotiation skills, strong writing, reading and comprehension skills and attention to details
Must have at least five (5) years working experience
Strong customer orientation.
KEY PERFORMANCE INDICATORS
Sales activities planned and executed
Number of depositors and loan book clients recruited
Deposit volume and loan book portfolio raised
Execution of Personal Sales Plan and deposit and loan book targets realized
Clients retention increased and number of dormant account activated
The institution is in the process of managing change by reengineering its organizational structure, introducing new products and services and reinforcing efficiency and professionalism in its operations. The bank has recently migrated to a state-of-the art banking software with the aim of improving its services and product offering.
In order to effect the envisaged changes, the Institution invites suitable applicants to fill the following post:
JOB TITLE: Sales Officer (2 Posts)
NATURE OF EMPLOYMENT: Permanent and Pensionable
(a) APPOINTING AUTHORITY: Chief Executive Officer
(b) RESPONSIBLE TO: Sales Supervisor
JOB SUMMARY
Sales Officer will focus on planning and executing sales activities targeting to grow both deposit and loan book while focusing on recruiting clients and raising portfolio/deposit volume. In addition to focusing on deposit. and loan book, the Sales Officer will also promote and conducts sales on all other products and services offered by Twiga Bancorp Limited (TBCL) as well as delivery channels (e.g. ATM's and mobile banking)
The Sales Officer will promote and conduct sales activities, that reaches out to potential clients, and mobilize deposit and loan book in terms of numbers and volume from the field and recruit qualified loans clients. .
Sales Officer is responsible for branch sales activities and recruitment of deposit and credit clients as well as managing money transfer services and all delivery channels on a daily basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Clients Recruitment: Plan and execute sales activities that will result in deposit and credit/loan book clients recruitment, and ensure clients are well informed with all TBCL offering including money transfer and delivery channels (ATM, mobile banking, branches and agency)
Strategic Plan: Partner with Sales Supervisor/Branch Manager and branch team to develop weekly and monthly action plans with regard to sales events and recruitment of clients and mobilizing deposit as well as raising loan book
Market studies: Maintain a good knowledge of his/her assigned market area and understanding of clients' needs and competing products. Research and develop new business opportunities within assigned geographical zone and remain informed about the competition and its offering
Products/Services: Market all TBCL products and services to potential clients by using promotional tools and mechanisms approved by TBCL management
Deposit:' Responsible to sale and achieve the personal deposit daily, weekly, monthly and yearly targets both, in numbers and volumes. Follow up and make sure that the accounts activated under own portfolio is actively used by the customers and also, responsible for acquiring deposit potential customers and ensure that they open account with TBCK.
Loans Book: Responsible for promoting and recruiting clients and ensure that clients are well informed and feel the necessary forms to apply for loans offered by TBCL
Reporting: Prepare and present sales reports to Sales Supervisor
Branch manager on activities executed, their outcome, and areas covered.
COMPETENCIES
Problem Solving - Identifies and resolves problems in a timely manner, Gathers and analyzes information skillfully, Develop alternative solutions, Works well in group problem solving situations..
Uses reason even when dealing with emotional topics
Teamwork - Balances team and individual responsibilities,
Contributes to building a positive team spirit, Puts success of team above own interests, Able to build morale and group commitments to goals and objectives, Supports everyone's efforts to succeed
Motivation - Sets and achieves Challenging goals, Demonstrates persistence and overcome obstacles, Measures self against standard of excellence, Takes calculated risks to accomplish goals
Planning/Organizing - Prioritizes and plans work activities, Uses time efficiently; Plans for additional resources, Sets goals and objectives, Organizes or schedules other people and their tasks, Develops realistic action plans.
EDUCATION AND EXPERIENCE
University degree in Sales & Marketing, Community Development, Finance, Economics or any other related field
Working in a client-facing sales role, in educational profession, banking, microfinance or telecommunication industry is highly desired
Strong Sales and Negotiation skills, strong writing, reading and comprehension skills and attention to details
Must have at least five (5) years working experience
Strong customer orientation.
KEY PERFORMANCE INDICATORS
Sales activities planned and executed
Number of depositors and loan book clients recruited
Deposit volume and loan book portfolio raised
Execution of Personal Sales Plan and deposit and loan book targets realized
Clients retention increased and number of dormant account activated
APPLICATION INSTRUCTIONS:
Applications should include the following:
Typed letter of application hand-signed by the applicant.
Detailed cv.
Photocopies of relevant Certificates.
Two recent passport size photographs of the applicant.
Name of at least two referees with complete contact details, including office and residential address, postal address, fax number, telephone/ mobile telephone numbers and e-mail address and nature of relationship.
REMUNERATION
Attractive remuneration package will be offered to the successful candidate.
Applications should be addressed to:
The Chief Executive Officer,
Twiga Bancorp Limited,
P.O. Box 10119,Dar es Salaam.
Physical Address:
Twiga House, Samora Avenue, Dar es Salaam
2nd Floor, CEO's Office.
Application should reach the Chief Executive Officer on or before 4.00pm
Only short-listed applicants will be contacted.
Typed letter of application hand-signed by the applicant.
Detailed cv.
Photocopies of relevant Certificates.
Two recent passport size photographs of the applicant.
Name of at least two referees with complete contact details, including office and residential address, postal address, fax number, telephone/ mobile telephone numbers and e-mail address and nature of relationship.
REMUNERATION
Attractive remuneration package will be offered to the successful candidate.
Applications should be addressed to:
The Chief Executive Officer,
Twiga Bancorp Limited,
P.O. Box 10119,Dar es Salaam.
Physical Address:
Twiga House, Samora Avenue, Dar es Salaam
2nd Floor, CEO's Office.
Application should reach the Chief Executive Officer on or before 4.00pm
Only short-listed applicants will be contacted.
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