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FIELD SERVICE TECHNICIAN - TENNESSEE

1:25:00 PM
Sandvik Mining & Rock Technology, in Tennessee, is looking for a
Field Service Technician
If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining and Rock Technology welcomes you to consider this fantastic Field Service Technician opportunity!
Sandvik Mining and Rock Technology is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.
Key performance areas
As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will cover the Tennessee area.
Additionally, the Field Service Technician will:
  • Inspect equipment for proper performance and determines faults and malfunctions
  • Adjust equipment and repair/replace defective parts components or systems according to scopes of work
  • Tests repaired equipment to ensure proper operational performance
  • Complete accurate time records, technical reports, failure reports, and parts lists
  • Actively participate in continuous improvement initiatives
  • Stay current with industry, customer, product developments and technical best practices Customer Service
  • Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
  • Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
  • Ensure customer satisfaction within area of primary responsibility
The Field Service Technician will spend a good portion of their time working underground, so candidates must be comfortable with these conditions. As this role requires approximately 50% travel, you will be provided with a company vehicle.
Location is flexible within the geographic business area
Your profile
You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 5 years related experience with underground mining equipment. Diesel and high voltage electrical experience would be an advantage. You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. You are flexible and self-motivated, with a drive to achieve customer satisfaction
The Field Service Technician will also possess:
  • Excellent troubleshooting ability with strong diagnostic and problem solving skills
  • Knowledge of hydraulics, pneumatics and electrical systems
  • Ability to read blueprints and interpret equipment schematics
  • Must confirm to ISO Standards
Benefits
Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental and disability insurance, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.
How to apply
For immediate consideration, please apply online at www.home.sandvik/careers to the Field Service Technician position, JO #348064
EOE M/F/D/V
Location: Knoxville, TN
Deadline: Not set
Job-ID: 348064

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