IT DEMAND MANAGER FOR AFTERMARKET, PARTS AND SERVICES

FOCUS ON IT DELIVERY & BUSINESS RELATIONS
WE LIKE THAT ABOUT YOU

Our ambitions are as high today as they were more than 150 years ago. We are global, with a leading position in many markets, yet still embrace our original values of integrity, trustworthiness, long-term engagement and thoughtfulness. At Sandvik, we leverage our open-mindedness, team spirit and diversity and combine them into aspects that are seemingly opposite, in an intelligent way.

Sandvik Mining and Rock Technology is a leading supplier of equipment and tools, service, support and technical solutions for the mining industry and niches such as quarrying, tunneling, demolition and dimensional stone. Working with IT for Sandvik Mining and Rock Technology, we have a global responsibility to add value to the business by providing effective solutions. To strengthen the delivery, we are now looking for an IT Demand Manager for Aftermarket, Parts and Services, located in Europe. In this role, we offer you an opportunity to learn, develop and grow your experience. You can look forward to an exciting career working in an international team in an area setting the industry standard.

Job Summary

As IT Demand Manager you support the business with your expertise in Aftermarket, Parts and Services, with IT, strategy, plans and solutions. You pro-actively manage stakeholders and relations in order to understand business needs, document change and requirements, and to enable business to make a speedy decision if the investment is aligned with their needs. You are responsible for the advancement of IT requirements and ensuring they meet key performance indicator targets. You work with Project Managers to ensure project objectives and scope deliverables are aligned to business needs, as well as representing IT in strategic change programs, taking accountability for the quality of IT Delivery. You are innovative and progress opportunities to enable IT to provide value and speed to the Aftermarket, Parts and Servicesarea.

Some travelling is required as a natural part of the job.

Your profile

We are looking for a business relationship builder and team player with genuine understanding of Aftermarket and Service processes and with at least seven years’ experience in analysis and IT supplier relations. We value your experience and ability to communicate complex IT solutions to meet business requirements in an easy and understandable way. Business consultancy experience is a strong advantage, as is excellent strategic understanding and connection between IT and business. Loving the business by being curious of our end customers and their opportunities and challenges is a natural part of who you are. As we act in a global environment, your communication skills in English must be excellent, both written and verbal.

The ability to lead in a cross functional and global environment is essential. You are dynamic, self-driven and can easily build trust. You are an excellent networker, having the ability to communicate effectively with colleagues and outside partners at all levels. With your strategic and tactical thinking you are able to act on both short and long-term objectives. You are a quick learner who easily adapts to new environments and situations.

We are a company with an open-minded culture, actively working to create a workplace that is characterized by diversity and inclusion.

Contact information

For further information about this position, please contact:

Andrew Granger, recruiting manager, +46 (0)26 261 957

Union contacts - Sweden

Stefan Wiborgh, Unionen, +46 (0)26 261 561

Anna Klasson, Akademikerföreningen, +46 (0)26 265 575

Anders Svedlund, Ledarna, +46 (0)26 26 23 41

Send your application no later than January 9, 2017. Read more about Sandvik and apply at www.sandvik.se/career, Job ID: 348189.

For more information about the recruitment process, please contact HR Services, +46 (0)20 261 444.

Recruitment Specialist

Anne Thunström

Sandvik is a high-tech and global engineering group offering advanced products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools for metal cutting, equipment and tools for the mining and construction industries, stainless materials, special alloys, metallic and ceramic resistance materials as well as process systems. In 2015, the Group had about 46,000 employees and sales of about 91 billion SEK in more than 150 countries.

Deadline: 9 Jan 2017
Job-ID: 348189

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