Programme Officer, P3 United Nations Geneva, Switzerland

Job Opening number: 12-PGM-UNOG-24302-R-GENEVA(G)

Responsibilities

The Programme Officer will be responsible for the following duties:

• Assists in monitoring performance through key performance indicators (KPIs) and evaluation of results-based management (RBM) outputs, efficiency and quality of conference services based on statistical verification in collaboration with the Information Technology Section (ITS) of OIME and stakeholders using in-house applications for documents management (DRITS and ECDG), meetings management (gMeets), assignment of interpreters (eAPG), productivity monitoring (IAM), and RBM reporting (IMDIS), as well as surveys;
• Prepares performance scorecards, mid-point and annual reviews, reports of the accomplished outputs and compiles lessons learned;
• Deploys communication strategy/content management in the institutional Portal as well as reports in the Confluence website;
• Participates in drafting of the divisional work plans and evaluation of the implementation of programmes/projects, and in designing, planning and monitoring instruments etc.;
• Reviews relevant documents and reports; identifies problems and issues to be addressed and proposes corrective actions;
• Liaises with stakeholders and clients; identify and track follow-up actions;
• Researches, analyzes and presents information gathered from diverse sources including trend analysis;
• Prepares various written outputs, e.g. draft background papers and inputs;
• Performs other duties as required.

Competencies

Professionalism:

• Knowledge and understanding of KPIs and targets in planning specific measurable goals and assessment of programme results;
• Expertise in RBM and ability to design and implement RBM tools and collect data using qualitative and quantitative methodology and research relevant to statistical verification, programme planning, monitoring and evaluation, and risk management;
• Ability to use databases in performance and trend analysis and participate in identifying and resolution of performance issues/problems;
• Ability to apply judgment in the context of assignments given, draft divisional work plans, scrutinize performance and manage conflicting priorities;
• Demonstrates professional competence and mastery of subject matter, is conscientious and efficient in meetings commitments, observing deadlines and achieving results, shows persistence when faced with difficult problems or challenges, remains calm in stressful situations.

Communications:

• Experience in communicating with different types of clients;
• Ability to keep stakeholders abreast of strategic objectives and ensure effective flow of information aimed at enhancing transparency;
• Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately, asks questions to clarify, and exhibits interest in having two-way communication, tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Teamwork:

• Works collaboratively with colleagues to achieve organizational goals; solicits input and is willing to learn from others;
• Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
• Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education

Advanced university degree (Master's degree or equivalent) in business administration, management, development studies, economics, social sciences or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in programme or project management or related area.

Languages

Fluency in English or French; knowledge of the other is desirable. Knowledge of another UN official language is an advantage.

Assessment Method

Written assessment tests may be given. Competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers In accordance with established rules and procedures.
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