IT Services Support Engineer
Grade 3: Salary Scale: £15,932 - £18,359 per annum
As a member of the IT Services Support team, reporting directly to the IT Services Support Services Manager, you will hold a key role in providing 1st level IT support to Helpdesk customers. You will be the initial primarily customer contact point.
The successful applicant will also be a part of the knowledgeable Infozone team to provide a friendly and efficient service to students, staff and visitors, as well as members of the public. After training you will be able to respond 'on-the-spot' to the majority of enquiries relating to courses and other areas associated with Higher Education.
Applicants will need to have experience at a Helpdesk service support level and also possess good communication and organisational skills.
Please note that previous applicants need not apply.
For an informal discussion about the position please email: Tariq Effendi, IT Services Support Manager at t.effendi@ucs.ac.uk
Closing Date: Wednesday, 10 October 2012
For further details of this post, please click here
As a member of the IT Services Support team, reporting directly to the IT Services Support Services Manager, you will hold a key role in providing 1st level IT support to Helpdesk customers. You will be the initial primarily customer contact point.
The successful applicant will also be a part of the knowledgeable Infozone team to provide a friendly and efficient service to students, staff and visitors, as well as members of the public. After training you will be able to respond 'on-the-spot' to the majority of enquiries relating to courses and other areas associated with Higher Education.
Applicants will need to have experience at a Helpdesk service support level and also possess good communication and organisational skills.
Please note that previous applicants need not apply.
For an informal discussion about the position please email: Tariq Effendi, IT Services Support Manager at t.effendi@ucs.ac.uk
Closing Date: Wednesday, 10 October 2012
For further details of this post, please click here
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