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Field Service Engineer Intern

1914334
GE Healthcare
Healthcare Americas
What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world.

We are an $18 billion unit of General Electric Company (NYSE: GE), employing more than 52,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy - and we'd like you to be a part of it. As a global leader, GE can bring together the best in science, technology, business and people to help solve one of the world's toughest challenges and shape a new age of healthcare.
Something remarkable happens when you bring together people who are committed to making a difference - they do!

At work for a healthier world.
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Learn More About GE Healthcare
Field Service Engineer Intern
Entry-Level
Services
Field Services
Ann Arbor
No
GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.

Build your career and experience advantages of working for the "World's Most Admired Company" (Fortune Magazine) offering opportunities for growth and career advancement!

In this role, the Field Engineer Intern will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex customer diagnostic imaging equipment. http://www.youtube.com/watch?v=FtGOAwf2KqA

This position is located in Ann Arbor, MI.
  • Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs. 
  • Complete Preventative Maintenance on designated equipment. 
  • Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines. 
  • Complete necessary service and repair documentation following hospital protocol and GE policies & procedures. 
  • Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. 
  • Learn and ensure proper care of tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment. 
  • Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area.
  • li> Current student or recent graduate of no more than 6 months from Department of Defense, Certificate, A.S., B.S. or M.S. Electronics, Biomedical Engineering, Medical Imaging Technology or Mechanical Principles degree program.
  • Must maintain a cumulative GPA of a 3.0 or higher based on a 4.0 scale 
  • Previous experience and/or course work in which you have successfully interpreted schematic diagrams and performed troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment following current standards, code, and procedures to ensure safe and effective operation of those devices. 
  • Must be able to develop and maintain good customer relationships. 
  • Must have reliable transportation and a valid driver's license. 
  • Must be willing to take a drug test as part of the selection process 
  • Must be willing to submit to a background investigation, including for example, verification of your past employment, criminal history, and educational background 
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job. 
  • Must be willing to work in Ann Arbor, MI during the school year and summer.
  • GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
  • Previous experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment. 
  • Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. 
  • Ability to develop and maintain good customer relations. 
  • Experience interfacing with both internal team members and external customers as part of a solution based service process. 
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment in the electronic field - resulting in knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices. 
  • Change agent and process oriented. 
  • Local candidates strongly preferred 
  • Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict. 
  • Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions. 
  • Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals. Takes responsibility for actions, projects and people. Takes initiative, acts with confidence and works under own direction. Initiates and generates activity. 
  • Communicating: Speaks clearly and fluently. Expresses opinions, information and key points of an argument clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback. Projects credibility. 
  • Coping with Pressure: Works productively in a pressurized environment. Keeps emotions under control during difficult situations. Balances the demands of a work life and a personal life. Maintains a positive outlook at work. Handles criticism well and learns from it. 
  • Supporting & Cooperating: Demonstrates an interest in and understanding of others. Adapts to the team and builds team spirit. Listens, consults others and communicates proactively. Supports and cares for others. Upholds ethics and values. Appropriately follows instructions from others without unnecessarily challenging authority. Follows procedures and policies. Compiles with legal obligations and safety requirements of the role. 
  • Embracing Change & Demonstrating Enthusiasm: Adapts to changing circumstances. Accepts new ideas and change initiatives. Adapts interpersonal style to suit different people or situations. Works hard and puts in longer hours when it is necessary. Identifies development strategies needed to achieve career goals and meet new or changing demands of the job. 
  • Commercial Thinking: Keeps up to date with competitor information and market trends. Identifies business opportunities for the organization. Demonstrates financial awareness.
  • YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.
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