Technical Support: Service Desk

If you have IT helpdesk experience and exceptional customer service skills then we have a vacancy within our IT team that could be just for you.

WWF believes in a future where people and nature thrive. Best known as the world’s leading conservation body, we’re also committed to safeguarding the natural world through tackling the global threat of climate change. And by helping people to change the way they live, to ease pressure on natural resources.

Our work is crucial to the organisation as we provide the tools and environment for them to carry out this important work.

You will be responsible for supporting IT services delivered to WWF-UK employees, guests and onsite partners/contractors. You will be proficient in supporting Microsoft Office, Windows operating systems, Outlook/Exchange and Active Directory.

We are moving to Woking in 2013 so this is an exciting time to be part of the IT department and to assist in the projects involved with the move.

You must be able to demonstrate your experience of a helpdesk call logging system and your ability to work in a high pressure, customer focussed environment. You will have excellent customer service and communication skills as well as the ability to prioritise, multi-task, organise and problem solve.

For more information about this opportunity please see the job description.

Additional Information
Salary: £21,430 to £22,769 per annum
Location: Godalming, Surrey with a move to Woking in Summer 2013
Contract type: Full time, Permanent
Reference: 1723
Closing date: 13th April 2012 at 1.00pm
Interview date: 26th April 2012

Applications
To apply send your CV and a covering letter which provides detail and evidence as to how your experience and skillset meets each point within the person specification.

In the covering letter please also state the job code and where you saw this post advertised and send both documents to:

The Recruitment Specialist
WWF-UK
Panda House
Weyside Park
Godalming
Surrey GU7 1XR
t: 01483 426444
f: 01483 426409
or email: recruitment@wwf.org.uk

If applying by email please make sure all attachments are less than four MB