Tigo Head of Mobile Financial Services Unit (MFS) , Senegal

A fantastic opportunity to join our operation in Senegal as part of a successfull team.

You are responsible for Mobile Financial Services Unit profitability, reporting to the General Manager. As main executive you are responsible for management of all resources you are in charge of, as well as of planning and execution of the company’s business strategy.

You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.

Ensure that all positions in the product team are filled.

Operations:

- Meet SLA agreed to MFS Go To Market regarding agent creation, agent modification and commission payments.

- Meet SLA agreed with different departments at Tigo regarding salary payments through Tigo Pesa.

- Meet SLA agreed with finance, regarding stock allocation and reimbursement of e-money

- Liaise and support the technical team to manage platform performance, upgrades and other modifications.

Commercial:

- Deliver new Product/ processes for improved product performance

- Ensure all revenue targets are met for Peer to Peer and Bill Payment

- Ensure the subscriber acquisition is met by launching attractive commercial offers

- Ensure all relevant manager and coordinators in the product manager structure analyze commercial trends, understand actions to be taken and own the business they manage.

- Have full visibility and understanding of revenues and subscribers on daily basis for Peer to Peer, Bill Pay and the business as a whole as well as the costs the services generate.

Product Development:

- Deliver regionally and locally agreed developments on the platform with agreed timeframes.

- Liaise with consumer understand and callcenter identifying new market driven platform requirements and implement the same.

- Provide findings and recommendations to enable continuous improvement and innovation

Reporting:

- Ensure daily, weekly and monthly reports exist whenever this is applicable for reporting of all relevant activities, trends, revenues and costs in the product manager mobile money structure

- Report competitions products, campaigns and provide insights to key development opportunities

SOX:

- Ensure 100% Sox compliancy is met for all relevant controls withing the product manager mobile money responsability

Desired Skills & Experience

•Master Degree in economy, business administration, marketing, communications or related careers.

• 10 years of experience in a managerial position

• Fluent English and French is required

• Strong knowledge of Mobile finance

•Strategic thinking, PL management and budget driven

Company Description

Millicom provides affordable, widely accessible and readily available prepaid cellular telephony services to 38 million customers in 13 emerging markets in Latin America and Africa where the basic telephone service is often inadequate and where economic development and rising personal income levels are creating increasing demand for communication services. Millicom's shares are listed on the Nasdaq Stock Market under the symbol MICC and on Nasdaq:OMX (Stockholmsbörsen) under the symbol MIC.

Head of Mobile Financial Services Unit (MFS)