Operations Manager, Business Services Unit in Washington, D.C.

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology– creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. We seek qualified candidates for the position of Operations Manager, Business Services Unit in Washington, D.C.

Position Description:

Provides technical assistance and support to the Business Services Unit within Enterprise Operations and Logistics of FHI 360’s Administration Group. Collects, complies, and analyzes information relevant to the support of FHI’s home office and overseas offices – including office/project registration and basic business requirements for operations (e.g., establishing and maintaining field bank accounts). Provides administrative and project support, in addition to communication efforts between remote office locations. Ensures compliance with internal and external regulations. Monitors budget for programs and develops monitoring systems for reviewing project status. Oversees applicable preparation of running and monitoring of financial/administrative reporting. Ensures completion of program while adhering to budget, scope, and schedule requirements. Reviews work plans, prepares presentations, and supports other related program objectives and deliverables.

The Operations Manager, Business Services Unit:

• Develops reports, briefing papers, press releases, and presentations as necessary for one or multiple projects/programs.
• Provides technical input to projects, including monitoring and evaluation.
• Serves as the liaison with home office/field office project staff, local legal counsel, government officials, local communities, and other organizations.
• Ensures timely implementation, and monitors project activities against country portfolio.
• Supervises and mentors staff and provides training on systems, policies, and regulations.
• Leads project/program in coordination among project leaders. Oversees all aspects of the program.
• Ensures integrity of design and implementation of program.
• Provides timely and high quality work plans with programmatic, financial, technical reports.
• Develops and monitors budgets. Ensures accountability of all project activities.
• Ensures achievement of project performance objectives and deliverables.
• Develops and maintains relationships with government agencies, and other organizations.
• Represents organization in matters pertaining to the execution of the program.

Minimum Requirements:

• Bachelor's or Masters Degree or international equivalent in Business Management, International Development or International Public Health.
• Fluency, both written and oral, in Spanish.
• Strong knowledge of concepts, practices and procedures with program design.
• Excellent oral and written communication skills. Excellent and demonstrated program/project management skills.
• Ability to influence and collaborate with others.
• Ability to analyze and interpret data, identify errors and prepare reports.
• Typically requires a minimum of 8-12 years’ experience with public health program management, cross-cultural communications, USAID rules and regulations.
• Substantial experience using computerized information systems.
• Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.
• Ability to travel up to 10% internationally.

Interested candidates may register online through FHI 360's Career Center at www.fhi360.org/careercenter or through the Employment section at www.fhi360.org. Please submit CV/resume and cover letter including salary requirements. Please specify source in your application.

AA/EOE/M/F/V/D