Header

Head of Service – Air Conditioning Division - Appliance World Ltd, Uganda

Appliance World Ltd, the authorized distributors for LG Electronics is now hiring!
Job Title: Head of Service – Air Conditioning Division
Overview of Position:
You will be managing a team of 3 administrators, 3 technical supervisors and 25 technicians. You will be responsible for ensuring that all air conditioners are serviced on time and all faults reported are attended to and repaired on time. In total you will be responsible for over 2,000 air conditioning units. The role requires an excellent ability to management people, in summary you will be in charge of making sure that excellent service and quality of repair is performed by the team you head.
Duties & Responsibilities:
  • Ensuring that service schedules for each client are prepared 6 months in advance and making sure that work load is distributed ‘evenly’ throughout the year.
  • Ensuring that administrators under you are making sure that technicians are attending to faults at the time communicated to the client.
  • Making sure that your team is collecting all outstanding payments for repair and service on time.
  • Ordering for and doing the ‘costing’ for spare parts and setting prices to allow your team to quote for repairs.
  • Holding a ‘team planning meeting’ every evening to set the next days schedules for all technicians and supervisors.
  • Acting as an immediate Human Resource Manager for the team you will be leading.

How to apply:

  • Write to the Human Resource Manager, Hand deliver your covering letter and CV to Appliance World Ltd, Plot 1-5 Spring Close, Old Port Bell Rd, Wankoko, Kampala. 
  • Tel: +256 414 340799 Or +256 718 785313 OR