Technical Assistance Coordinator

Crown Agents USA, Inc. (CA-USA) is seeking a Technical Assistance Coordinator for the Supply Chain Management System (SCMC) Project in our Arlington, VA office.

Our Business

Crown Agents is an international development company employing over 600 personnel worldwide with a presence in more than 40 countries, subsidiaries in 12 countries, and permanent staff working on the ground in 22 corporate offices in Africa, Asia Latin America, Japan, the United Kingdom, and the United States. Crown Agents provides direct assistance, management consulting, and human and institutional development for public and private sector clients in customs and trade facilitation, public financial management, procurement, logistics, and health systems strengthening.

Crown Agents USA (CA-USA), the U.S. incorporated subsidiary of CA Group, provides direct procurement services, technical assistance, and training to improve health outcomes, establish good governance, and stimulate economic growth across the developing world. Established practice areas include Health, Supply Chain Services, Food Security, and M&E. Since its incorporation in the United States in 1998, CA-USA has provided technical assistance services and support to U.S. Government agencies and international organizations such as the U.S. Agency for International Development (USAID), the Millennium Challenge Corporation (MCC), the U.S. Trade and Development Agency (USTDA), and the Gates Foundation.

The Partnership for Supply Chain Management (PFSCM) brings together 13 private sector, non-government and faith-based organizations that are among the most trusted names in supply chain management and international public health and development in the world. PFSCM has been recognized internationally for its work to save lives through stronger public health supply chains; in 2010 the partnership won two supply chain distinction awards from the European Supply Chain and Logistics Summit and was a finalist in the 2012 Supply Chain Innovation Award Competition sponsored by the Council of Supply Chain Management Professionals (CSCMP) and SupplyChainBrain.

PFSCM is implementing the Supply Chain Management System (SCMS) contract for USAID as part of the President’s Emergency Plan for AIDS Relief (PEPFAR). With offices in more than 20 countries and over 800 dedicated staff members around the world, SCMS is helping to improve the lives of people living with HIV/AIDS in some of the countries most severely impacted by the pandemic. SCMS procures essential medicines and supplies at affordable prices; helps strengthen and build cost-effective, reliable, secure and sustainable supply chain systems; and fosters coordination of key stakeholders.

In addition, PFSCM implements other supply chain management projects with other client/donors.

Role & Responsibilities

The Technical Assistance Coordinator (TAC) works under the supervision of the Technical Director for Systems Strengthening to ensure that timely and high quality tracking of technical assistance is provided to SCMS country programs and that related contractual and project requirements are met, including reporting on progress in systems strengthening. In fulfilling this responsibility the TAC provides support to the Technical Assistance Program Officer, Technical Advisors and Technical Director in the Systems Strengthening Unit and the country program support teams at the Project Management Office (PMO).

Specific Responsibilities

• Support consolidation and maintenance of travel databases that tracks all project related Short Term Technical Assistance (STTA), management, and other related travel to enable comprehensive reporting and process break down identification. • Support development and maintenance of skills and experience matrix of potential STTA providers including field office staff (south/south), PMO based project staff, employees of PFSCM subcontractors who can be available to provide STTA, as well as independent consultants, who could be contracted for STTA through one of the PFSCM subcontractors. • Provide ad hoc support to the Principle Advisors to help them achieve their strategic PMO related ACF funded activities. • Provide data processing support for the National Supply Chain Assessment upon receipt at the PMO from implementing countries. • Participate in the Systems Strengthening Unit regular meetings. • Support the implementation of TA policies and procedures, reporting and documentation requirements as outlined in the Standard Operating Procedures. • Ensure that the documents uploaded into the Systems Strengthening Unit folders on Knowledge Tree follow the naming convention and process established by Field Program Support.

Qualifications

• Bachelor’s degree or equivalent work experience plus experience working in the field of international health, HIV/AIDS, supply chain management, health logistics, or international development. • Experience working with or backstopping/supporting programs related to international development, especially USAID-funded desirable. • Excellent organization and communications skills; with attention to detail. • Excellent written and verbal English language skills. French, Portuguese, Spanish or Vietnamese a plus. • Experience writing and editing for various publications types. A writing sample will be required for consideration. • Overseas work experience, especially in developing countries would be an advantage, but is not essential. • Knowledge of major global health stakeholders; where and how they operate such as the Global Fund, World Bank, Clinton Foundation and PEPFAR would be beneficial. • Strong organizational and analytic skills. • Experience with work planning and budgeting desirable. • Strong interpersonal and presentation skills. • Ability to manage multiple tasks within tight deadlines and prioritize effectively, while delivering high quality work. • Excellent skills with Microsoft Office software, specifically Word, Excel, Access and Project are essential. • A proven ability to work as a part of a team, but self-managing of own time. • Willingness and ability to travel internationally and domestically, as needed.

How to apply:

Application Process

To apply to this position, please email your CV to careers@crownagents.com. Include your name, along with the title of the position you are applying for, in the subject line. Visit our website at www.crownagentsusa.com for more information about our company. No phone calls, faxes or walk-ins please. Crown Agents USA, Inc. is an Equal Opportunity Employer M/F/D/V.

Candidate must be able to demonstrate legal right to work in the United States.

Crown Agents USA will provide reasonable accommodations to applicants with qualified disabilities in accordance with the ADA. If you require a reasonable accommodation for our application process, please contact our Recruiting department directly. Requests will be kept confidential and shared strictly on a need-to-know basis only.