IT Specialist - Mwanza - Tanzania
Abt Associates, a major American business and government research, technical
assistance, and consulting company, manages the USAID-funded Africa Indoor
Residual Spraying 2 (AIRS 2) Project.
The PMI AIRS Project supports the President’s Malaria Initiative (PMI),
as well as USAID Missions and Bureaus with malaria programs outside the PMI
focus countries, in planning and implementing IRS programs with the overall
goal of reducing the burden of malaria in Africa by enhancing USAID’s ability
to implement IRS programs on the ground through cost-effective commodities
procurement and logistics systems, access to technical expertise, and
implementation of IRS in countries affected by malaria.
Abt Associates seeks qualified candidates for the
project’s operations in Mwanza, Tanzania.
Brief
descriptions and qualification requirements for open positions are listed
below.
To
be considered for any position, an applicant must submit his/her CV and an
application letter that provides details of the applicant’s specific qualifications
for the desired position to:
IRS_Tanzania@abtassoc.com
In
the subject line of the email, write the title of the position for which you
are applying. If you wish to apply for
more than one position, please submit separate applications for each
position. Applications that do not
follow these instructions, or that do not meet the stated minimum qualification
requirements, will not be considered.
IT
Specialist
The
USAID-funded Africa Indoor Residual Spraying 2 (AIRS 2) Project supports the
President’s Malaria Initiative (PMI), as well as USAID Missions and Bureaus
with malaria programs outside the PMI focus countries, in planning and
implementing IRS programs with the overall goal of reducing the burden of
malaria in Africa by enhancing USAID’s ability to implement IRS programs on the
ground through cost-effective commodities procurement and logistics systems,
access to technical expertise, and implementation of IRS in countries affected
by malaria.
Under the
supervision of the Tanzania Finance & Administration Director, the IT
Assistant 9 / IT Specialist manages the project’s computer network at all
locations in Tanzania.
Specific duties
and responsibilities include the following:
- Manage the office IT set up in
four offices around the lake zone and Zanzibar
- Provide technical support for
major and/or urgent problems with LAN or any of its components (server
crash, firewall, virus attack, hard drive failure, etc.). Reimage
and join laptops to the domain.
- Provide on-call assistance to
individuals as needed.
- Proactively notify Tier2 support
(Abt IT) about issues and work with Tier2 to resolve.
- Perform Window Server maintenance
and administration, including installing Windows 2008 patches and upgrades
(Service Packs).
- Monitor server logs and perform
necessary operations to ensure the proper state of the systems.
- Monitor that the Symantec
Antivirus software and virus definition updates are being deployed to the
server and client PCs. Ensure that any PC deployed to the field has
the project standard antivirus protection and is configured to receive
virus definition updates via Internet/Symantec LiveUpdate. Run a weekly antivirus status report
from the Symantec Antivirus Console.
- Perform File Server backups
(weekly full backup, daily incremental on file server, and monthly backups
of file server and users data). Using Symantec BackupExec 2010, confirm
scheduled backup jobs are successful. In conjunction with
International IT, perform quarterly data recover validation from backup.
- Monitor site firewall, managing
VPN accounts, if any.
- Monitor File Server (Group Policy,
NTFS permissions, EFS).
- LAN Administration: create and
modify user accounts and privileges/rights (for network and exchange);
manage disk space, printer queues, and internet connection; and update
antivirus software and definition files.
- Perform desktop and laptop
computer support, including performing routine preventive maintenance
(disk scan, deleting temp files, defragmentation, etc.); install software
patches and upgrades, troubleshoot hardware or software problems; and
ensure users are backing up their data files on the server.
- Maintain IT Equipment Inventory
(format provided).
- Write and maintain a Disaster
Recovery Plan (template provided).
- Provide basic training on MS
Office 2010 products.
- Participate
in monthly All IT Manager Meetings with Abt IT Management.
- Initiate
monthly conference call and written summary report with Abt IT
Management. Review monthly activity, articulate and implement Action
Plans relating to identified IT needs.
Qualification
requirements include the following:
- Bachelor’s Degree in Computer
Science, Computer Programming, or other IT-related field.
- At least four (4) years of
relevant professional experience in IT network administration in a Windows
NT environment, including internet access support.
- Ability to manage and provide
technical oversight to junior programmers and
consultants.
- Strong communication skills and
the ability to work in collaboration with high level managers and technical
advisors.
- A demonstrated ability to work
independently.
- English language proficiency.
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