Administrator (HR)

The Telecommunication Development Bureau (BDT) is responsible for the organization and coordination of the work of the Telecommunication Development Sector of the Union (the Union has three functional sectors: Standardization, Radiocommunication and Development) which deals mainly with development policies, strategies, programming, as well as technical cooperation activities (expert missions, training programmes, field projects, seminars, etc.).

Organization Unit: Within the Telecommunication Development Bureau (BDT) of ITU, the Deputy to the Director and Chief of the Administration and Operations Coordination Department (DDR) is responsible for assisting and advising the Director in the direction and management of the Bureau including on all questions related to personnel, finance and operational planning process. The Department is responsible for leading the operational planning, assessment and reporting process within the framework of the Action Plan as adopted by the World Telecommunication Development Conference in coordination with the Heads of the other Departments in the Bureau and Regional Directors. The Department is responsible for management of the Administration Division (ADM), the Support Division (SUP), the IT Support Service and the Field Operations Support Service. The Department is also responsible for coordinating conferences and events preparation and for monitoring the implementation of decisions emanating from ITU and BDT governing bodies including Council, Conferences and Assemblies of the other Sectors for matters of relevance to BDT as well as from the Telecommunication Development Advisory Group. The Department is responsible for coordination of the Bureau's cooperation with other Sectors and General Secretariat.

Duties / Responsibilities

Under the supervision of the Head of the Administration Division, BDT, the incumbent provides the following services to the Director, Deputy Director and Heads of Departments of the Bureau: Acts as HR focal point/coordinator for the Telecommunication Development Bureau for all actions and interactions with the Human Resources Management Department including HR policy issues, recruitment, staff entitlements, classification, organization design, staff training and career development, missions and related HR/Staff problems, etc.: Participates in HR planning activities for the Sector involving analysis of current work objectives, operational plans, proposed organizational changes, current and future staffing levels, staff retirements, training/career development and provides up-to-date information and recommendations to management. Discusses specific HR/resourcing requirements with managers including proposed organization changes, new/revised post descriptions, recruitment requirements, reclassification requests, and prepares all required documentation including post descriptions, related skill and competency requirements and other supporting documents to support the request and further action by the Human Resources Management Department. As the first step in resolving staff problems/conflict, discusses/mediates problems with staff and management, consults with Human Resources Management Department regarding policies and specific practices, documents actions and either develops workable solutions or prepares for the next steps in the process. Coordinates all HR activities, files and correspondence for the ITU-D, completes and substantiates all files submitted for action and follows up with Human Resources Management Department to resolve problems and facilitate timelines. Keeps abreast of the latest trends in HR management, planning, change management, career development, etc. as well as the latest changes in ITU Rules, Regulations and HR policies. Reviews and provides input into HR policies and Service Orders. Maintains and evaluates the Bureau's administrative and management systems, procedures and processes, formulates recommendations to improve and simplify processes and develops and updates related administrative procedures and directives. Plans and supervises a variety of administrative services for the Bureau including the fitting out of offices, management of and plans for the renewal of furniture and computer equipment; office supplies and other related activities. Plans and manages special projects, including managing contractors. Performs any other related tasks such as preparing a variety of plans, reports and correspondence and replaces the Head of the Division as required.

Qualifications required

Education: Advanced university degree in human resources, public administration or a related field OR education in a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the fields above. For internal candidates, a first university degree in one of the fields above in combination with seven years of qualifying experience may be accepted in lieu of an advanced university degree for promotion or rotation purposes.

Experience: At least five years of progressively responsible experience in the field of human resources management or administration, including at least two at the international level. A Doctorate in a related field can be considered as a substitute for two years of working experience. Recent demonstrated experience providing HR services in a technical programme area involving a range of services and the development of HR solutions.

Languages: Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage. (Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration.)

Competencies: The ability to provide HR expertise and a "value added service" in a technical programme environment to assist managers to plan and manage staff more effectively to meet their operational objectives. Ability to communicate effectively with management and staff and mediate/resolve problems. Ability to establish priorities, organize and manage the activities of the staff members under his/her supervision. Ability to draft clear, concise reports. Tact, discretion and thoroughness are essential.

Remuneration

Annual Salary: (Net of Tax) 110,075.- USD - 146,907.- USD without dependants 117,926.- USD - 158,017.- USD with dependants

Applicants will be contacted directly if selected for written test. Interviews may be used as a form of screening.

Administrator (HR)