Learning Manager (HSBC Americas Region) Earthwatch
Reports to: Senior Learning Manager
Location: Boston, MA
Role Description
The objective of this role is to ensure that the learning programs you are responsible for provide an excellent Earthwatch experience* for participants which advances objectives, makes best use of resources and meets or exceeds customer expectations.
Your focus is on building a worldwide network of environmental leaders who value the environment and prioritize it in their every day choices and decision making, and who have an authentic conviction & passion which influences others to do the same. These leaders will enable communities, organizations and businesses to make their policies, processes and practices more sustainable.
Key to this is managing the full life cycle (scoping, design & development, pilot, roll out, continuous improvement and impact evaluation) of learning programs, in line with Earthwatch’s learning principles and contributing actively to Earthwatch’s learning community of practice to grow our organizational capacity to deliver transformational learning programs across a range of audiences.
You will need to work across the matrix: co-ordinating and supporting an effective community of online learning practitioners and working collaboratively with other parts of Earthwatch on complex programs to achieve results and delivery inspiring and impactful online program
*By excellent experience we mean:
• High quality field research which increases knowledge, informs policy and delivers positive environmental impacts
• Transformational learning which enables changes in knowledge, skills or behavior
• Responsibly managed activities, which follow our safety and EMS standards
• Inspiring engagement with staff, scientists, participants and partners that makes them want to belong to the Earthwatch community.
Key areas of responsibility
• Lead on the full learning program life cycle for regional or global learning programs to include:
o Work with (w/w) Development, Program Management and funders as relevant to scope out & agree learning program aims, objectives, outputs & outcomes
o lead the design and development of integrated research & learning journey and core program agenda, in line with Earthwatch learning principles, to achieve program aims, objectives, outputs & outcomes
o develop learning modules, process and materials, to include pre-work, in field & post field delivered through appropriate media
o w/w subject matter expert contributors (including Research team, PIs, funder sustainability experts) to develop impactful and effective training sessions and materials as part of the learning program
o facilitate pilot field teams of programs you design, capturing feedback throughout, reviewing, modifying and re-piloting program until signed off for roll-out.
• Delivering learning components of other global or regional learning programs as required, to include in field facilitation
• Building excellence in Earthwatch’s capacity to develop and deliver high impact, integrated research & learning programs, w/w Program Team and funders as relevant, to include:
o Delivery of train the trainers for EW facilitators
o Providing ongoing coaching and support to EW field program
facilitators
o w/w Research and Safety SMEs to deliver integrated PI training programs.
• Ensure effective learning impact evaluation of learning programs, to include:
o w/w Program Manager to identify the learning measure of success for each program, building from Earthwatch core measures of success
o leading on internal and external learning impact evaluation
studies & reports
o producing and maintaining learning histories for learning programs, incorporating feedback from multiple perspectives.
• w/w regional Development and program team, providing learning input & support for scoping, resourcing and budget potential new programs and renewals, as relevant
• Contribute to global learning community of practice, by sharing experiences, resources & innovative programs, supporting the community to learn & grow professionally, enabling Earthwatch to increase mission impact.
Specific Responsibilities of this role
This role will have responsibility for the learning deliverables associated with the HSBC Americas regional programs, to include leading regional programs design, facilitation and learning impact evaluation. The learning manager will also work on HSBC global learning design, support the development of new Americas learning programs & proposals, as required, and contribute to Earthwatch’s global learning community of practice.
The following languages are required for this post:
English, Spanish, Portuguese (desired).
Key Relationships and Interface
A key requirement of this role is the effective collaboration with other parts of the organization across functions and regions, funders and external contractors.
• Key collaboration with core learning SMEs for support and functional input as required, and to contribute to learning community of practice, building our organizational capacity to deliver high impact learning programs
• Key collaboration with research SMEs to design & manage environmental educational and learning curricula around key PRAs or projects, as required by programs
• Key collaboration with online program manager, to incorporate online learning & resources into programs, as relevant
• Key relationship with Senior Program Managers/Program as relevant, to align program development with grant deliverables & resources and to provide technical learning input/support to the development of new proposals as required
• Interface with relevant funder stakeholders, including Learning & Development, Corporate Sustainability and Program Management
• Interface with 3rd party partners involved in delivery of
learning programs.
Personal Specification
required experience, competencies and management behaviors
You should an experienced learning practitioner with:
• at least 5 years relevant experience working in learning and development across a range of audiences
• understanding of and experience working with learner-centered principles, models and practices for organizational and personal behavior change
• proven track record of successfully managing the full learning program life cycle
• experience of delivering experiential learning programs, facilitating participatory processes and group learning and development
• knowledge and understanding of the environmental and sustainability agendas, with the ability to apply your skills and experience to the sustainability context
• high emotional intelligence with excellent communication and interpersonal skills
• ability to think creatively to identify business relevant opportunities and solutions for sustainability learning programs
• ability to create actionable plans which deliver against business plan objectives
• credible and persuasive - able to represent Earthwatch Learning to external organizations and forum
• strong leadership skills - able to work off own initiative and influence effectively through a matrix organization
• written / spoken fluency in English and Spanish is required
• willingness to undertake significant business travel, up to 25%.
Competencies/Management Behaviors
• Managing Relationships and Communication
- the ability to inspire and motivate colleagues, partners and funders through excellent interpersonal skills, and to build responsive and effective relationships respecting different points of view
- promoting collaboration across the organization, avoiding silos and valuing diversity
- operating with organizational and personal integrity, inspiring trust
• Managing Teams
- the ability to work collaboratively within a multi-functional program team and as part of a high performing functional community of practice, fostering energy and enthusiasm
- taking time to reflect and contribute learnings, experience and resources to the community of practice, enabling ongoing organizational learning
- creating an environment that promotes knowledge sharing, innovation and best practice
- treating people with fairness and respect, encouraging an effective work-life balance
- understanding and managing your own personal strengths and development areas
• Driving Results
- excellent planning and project management skills, taking responsibility for the development and delivery of regional programs, creating the best teams to drive results
- managing competing priorities on an ongoing basis, able to retain clear focus and set stretching but realistic goals that can be achieved on time and within budget
- utilizing technology to aid planning and efficient communication
• Commercial Acumen
- managing financial budgets across programs
- management of ROI; understanding and reporting program impacts to partners
- balancing external perspectives and internal resource demands
• Leadership and Vision
- the ability to communicate and engage people around Earthwatch’s mission and program goals
- able to review and improve on a continual basis, adapting to external factors and managing ongoing change
- acknowledging and celebrating success, taking pride in the team’s results and inspiring confidence and respect
- demonstrating commitment to Earthwatch’s mission and values, displaying the desired management behaviors
• Innovation and Initiative
- the ability to find creative ideas and solutions which overcome obstacles and add value, with a ‘can-do’ positive attitude
- an ongoing drive to find better ways to do business, able to constructively challenge the status quo in order to drive better mission delivery, revenue generation and results
- able to see ways to align mission and funder priorities for mutual benefit
Earthwatch Values
• Inclusive - We believe it is essential that people participate in solving the environmental challenges we face.
• Objective - Independent research is at the core of our work, and its outcomes determine our goals and priorities.
• Passionate - We are passionate about the opportunity we have to make a meaningful impact on people and the planet.
• Empowering - We seek to inspire people, organizations and communities with experiences, knowledge and tools that enable them to take action.
• Responsible - We act in a manner that respects and protects the well-being of people and the environment, including our staff, researchers, volunteers and the places we work.
Pay Grade/Job Banding
C5 – 20
$39,000 - $50,250
Link:
http://www.earthwatch.org/aboutus/jobs/learning-manager-hsbc-americas.html
Location: Boston, MA
Role Description
The objective of this role is to ensure that the learning programs you are responsible for provide an excellent Earthwatch experience* for participants which advances objectives, makes best use of resources and meets or exceeds customer expectations.
Your focus is on building a worldwide network of environmental leaders who value the environment and prioritize it in their every day choices and decision making, and who have an authentic conviction & passion which influences others to do the same. These leaders will enable communities, organizations and businesses to make their policies, processes and practices more sustainable.
Key to this is managing the full life cycle (scoping, design & development, pilot, roll out, continuous improvement and impact evaluation) of learning programs, in line with Earthwatch’s learning principles and contributing actively to Earthwatch’s learning community of practice to grow our organizational capacity to deliver transformational learning programs across a range of audiences.
You will need to work across the matrix: co-ordinating and supporting an effective community of online learning practitioners and working collaboratively with other parts of Earthwatch on complex programs to achieve results and delivery inspiring and impactful online program
*By excellent experience we mean:
• High quality field research which increases knowledge, informs policy and delivers positive environmental impacts
• Transformational learning which enables changes in knowledge, skills or behavior
• Responsibly managed activities, which follow our safety and EMS standards
• Inspiring engagement with staff, scientists, participants and partners that makes them want to belong to the Earthwatch community.
Key areas of responsibility
• Lead on the full learning program life cycle for regional or global learning programs to include:
o Work with (w/w) Development, Program Management and funders as relevant to scope out & agree learning program aims, objectives, outputs & outcomes
o lead the design and development of integrated research & learning journey and core program agenda, in line with Earthwatch learning principles, to achieve program aims, objectives, outputs & outcomes
o develop learning modules, process and materials, to include pre-work, in field & post field delivered through appropriate media
o w/w subject matter expert contributors (including Research team, PIs, funder sustainability experts) to develop impactful and effective training sessions and materials as part of the learning program
o facilitate pilot field teams of programs you design, capturing feedback throughout, reviewing, modifying and re-piloting program until signed off for roll-out.
• Delivering learning components of other global or regional learning programs as required, to include in field facilitation
• Building excellence in Earthwatch’s capacity to develop and deliver high impact, integrated research & learning programs, w/w Program Team and funders as relevant, to include:
o Delivery of train the trainers for EW facilitators
o Providing ongoing coaching and support to EW field program
facilitators
o w/w Research and Safety SMEs to deliver integrated PI training programs.
• Ensure effective learning impact evaluation of learning programs, to include:
o w/w Program Manager to identify the learning measure of success for each program, building from Earthwatch core measures of success
o leading on internal and external learning impact evaluation
studies & reports
o producing and maintaining learning histories for learning programs, incorporating feedback from multiple perspectives.
• w/w regional Development and program team, providing learning input & support for scoping, resourcing and budget potential new programs and renewals, as relevant
• Contribute to global learning community of practice, by sharing experiences, resources & innovative programs, supporting the community to learn & grow professionally, enabling Earthwatch to increase mission impact.
Specific Responsibilities of this role
This role will have responsibility for the learning deliverables associated with the HSBC Americas regional programs, to include leading regional programs design, facilitation and learning impact evaluation. The learning manager will also work on HSBC global learning design, support the development of new Americas learning programs & proposals, as required, and contribute to Earthwatch’s global learning community of practice.
The following languages are required for this post:
English, Spanish, Portuguese (desired).
Key Relationships and Interface
A key requirement of this role is the effective collaboration with other parts of the organization across functions and regions, funders and external contractors.
• Key collaboration with core learning SMEs for support and functional input as required, and to contribute to learning community of practice, building our organizational capacity to deliver high impact learning programs
• Key collaboration with research SMEs to design & manage environmental educational and learning curricula around key PRAs or projects, as required by programs
• Key collaboration with online program manager, to incorporate online learning & resources into programs, as relevant
• Key relationship with Senior Program Managers/Program as relevant, to align program development with grant deliverables & resources and to provide technical learning input/support to the development of new proposals as required
• Interface with relevant funder stakeholders, including Learning & Development, Corporate Sustainability and Program Management
• Interface with 3rd party partners involved in delivery of
learning programs.
Personal Specification
required experience, competencies and management behaviors
You should an experienced learning practitioner with:
• at least 5 years relevant experience working in learning and development across a range of audiences
• understanding of and experience working with learner-centered principles, models and practices for organizational and personal behavior change
• proven track record of successfully managing the full learning program life cycle
• experience of delivering experiential learning programs, facilitating participatory processes and group learning and development
• knowledge and understanding of the environmental and sustainability agendas, with the ability to apply your skills and experience to the sustainability context
• high emotional intelligence with excellent communication and interpersonal skills
• ability to think creatively to identify business relevant opportunities and solutions for sustainability learning programs
• ability to create actionable plans which deliver against business plan objectives
• credible and persuasive - able to represent Earthwatch Learning to external organizations and forum
• strong leadership skills - able to work off own initiative and influence effectively through a matrix organization
• written / spoken fluency in English and Spanish is required
• willingness to undertake significant business travel, up to 25%.
Competencies/Management Behaviors
• Managing Relationships and Communication
- the ability to inspire and motivate colleagues, partners and funders through excellent interpersonal skills, and to build responsive and effective relationships respecting different points of view
- promoting collaboration across the organization, avoiding silos and valuing diversity
- operating with organizational and personal integrity, inspiring trust
• Managing Teams
- the ability to work collaboratively within a multi-functional program team and as part of a high performing functional community of practice, fostering energy and enthusiasm
- taking time to reflect and contribute learnings, experience and resources to the community of practice, enabling ongoing organizational learning
- creating an environment that promotes knowledge sharing, innovation and best practice
- treating people with fairness and respect, encouraging an effective work-life balance
- understanding and managing your own personal strengths and development areas
• Driving Results
- excellent planning and project management skills, taking responsibility for the development and delivery of regional programs, creating the best teams to drive results
- managing competing priorities on an ongoing basis, able to retain clear focus and set stretching but realistic goals that can be achieved on time and within budget
- utilizing technology to aid planning and efficient communication
• Commercial Acumen
- managing financial budgets across programs
- management of ROI; understanding and reporting program impacts to partners
- balancing external perspectives and internal resource demands
• Leadership and Vision
- the ability to communicate and engage people around Earthwatch’s mission and program goals
- able to review and improve on a continual basis, adapting to external factors and managing ongoing change
- acknowledging and celebrating success, taking pride in the team’s results and inspiring confidence and respect
- demonstrating commitment to Earthwatch’s mission and values, displaying the desired management behaviors
• Innovation and Initiative
- the ability to find creative ideas and solutions which overcome obstacles and add value, with a ‘can-do’ positive attitude
- an ongoing drive to find better ways to do business, able to constructively challenge the status quo in order to drive better mission delivery, revenue generation and results
- able to see ways to align mission and funder priorities for mutual benefit
Earthwatch Values
• Inclusive - We believe it is essential that people participate in solving the environmental challenges we face.
• Objective - Independent research is at the core of our work, and its outcomes determine our goals and priorities.
• Passionate - We are passionate about the opportunity we have to make a meaningful impact on people and the planet.
• Empowering - We seek to inspire people, organizations and communities with experiences, knowledge and tools that enable them to take action.
• Responsible - We act in a manner that respects and protects the well-being of people and the environment, including our staff, researchers, volunteers and the places we work.
Pay Grade/Job Banding
C5 – 20
$39,000 - $50,250
Link:
http://www.earthwatch.org/aboutus/jobs/learning-manager-hsbc-americas.html
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