Human Resources Specialist, GSC Grade: P3

The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/12/GMG/FT212 Title: Human Resources Specialist, GSC Grade: P3 Contract type: Fixed-Term Appointment Duration of contract: Two Years (Initially)	Date: 8 June 2012 Application Deadline: 30 June 2012 (5 day(s) until closing deadline) Currently accepting applications Duty Station: Kuala Lumpur, Malaysia Organization unit: HQ/GMG General Management (HQ/GMG) / HQ/GSC Global Service Centre (HQ/GSC) Centre Support Office
OBJECTIVES OF THE PROGRAMME : The WHO Global Service Centre provides client-oriented administrative services to all staff and all WHO Offices worldwide in the respect of human resources, payroll, procurement, accounts payable and support of specific corporate IT applications. The aim of the Centre Support Office is to provide the swift and reliable delivery of a comprehensive array of services to all GSC and ITT-KL staff based in the Centre, in the following areas: budget and finance, administration, human resources, business operations.
Description of duties: Acts as the focal point for the provision of the entire range of efficient, effective and client-oriented Human Resources Services for the Global Service Centre and ITT-KL (nearly 300 staff in total) in accordance with established HR policies, procedures and practices. Under the direct supervision of the Management Officer, GSC the incumbent leads a team of HR Staff in support of the delivery of HR services in the areas of human resources planning, selections, recruitment, contract administration, entitlements and benefits, performance management and advice to staff at all levels in the Global Service Centre and ITT-KL. Specifically the incumbent will: - Lead, motivate, guide and manage a team of HR staff and ensure the efficient provision of HR support services to all staff in the GSC and ITT-KL; - Ensure consistency and encourage best practice in the implementation of WHO human resources policies contained in the Staff Rules and Regulations and the WHO e-Manual. - Set the objectives for the team, manage performance, identify staff development needs and appropriate learning possibilities; - Provide guidance and specialist advice to Director GSC, Director ITT and the Coordinators on the interpretation of staff rules and regulations, on the application of HR entitlements and conditions of service, liaising with the Department of Human Resources Management when necessary; - Review and analyze complex cases, interpret rules and procedures applying to such cases, providing solutions or, if appropriate, submit recommendations for exceptions according to the approval process in place; - Liaise with senior managers to provide strategic advice and counsel in addressing employee and organizational issues, including employee relations and disciplinary issues. - Ensure the implementation of the Performance Management Development System (PMDS) and ensure its effectiveness and compliance with Headquarters, providing training to staff on the appraisal process. - Provide guidance and specialist advice to Director, GSC, Director, ITT and Coordinators on recruitment policies and practices, selection processes and any related policy issues, pro-actively assisting them in equipping their teams with the high-calibre technically skilled and competent staff required. - Collaborates/cooperates with Salary Survey Specialists and members of the Local Salary Survey Committee to ensure that General Service salary surveys are conducted within the framework of the approved survey methodology. - Work closely with other UN agencies in coordinating the Cost-of-Living/Place-to-Place surveys, Housing and Hardship surveys conducted by the UN from time to time. - Participates in inter-agency coordination meetings as required and acts as focal point and resource person on all questions dealing with HR issues. - Interact closely with external recruitment agencies, reviewing cvs, interviewing potential candidates for the recruitment of technically skilled contract staff for temporary assignments within the different business areas; - Perform other duties as required.
REQUIRED QUALIFICATIONS
Education: Essential: - University degree in HR management, public or business administration, or related field. Desirable: - Advanced university degree.
Skills: WHO Competencies: 1. Moving forward in a changing environment 2. Producing results 3. Creating an empowering and motivating environment 4. Ensuring the effective use of resources 5. Communicating in a credible and effective way Essential Skills: - demonstrated knowledge and skills of HR management functions, theories, principles and their practical applications in a work setting. - good understanding of HR computerized information systems; - good planning and organizational skills; - ability to analyze issues and to present information in a clear and logical manner, both orally and in writing; - ability to produce innovative solutions; - excellent inter-personal and communication skills in a client service context; - tact and high degree of discretion; - proven ability to relate well with staff at all levels and of diverse cultural backgrounds; - ability to lead of team. - good working knowledge of MS Office applications. Desirable: Knowledge of an ERP system such as Oracle would be an advantage.
Experience: Essential: - minimum of 5 years of relevant work experience including experience in HR management, preferably on recruitment or entitlements within a UN Organization. - International experience - Supervisory experience
Languages: Essential: Excellent knowledge of English, both written and spoken to be able to write reports and make presentations. Desirable: Knowledge of the local language. Knowledge of French an added advantage.
Additional Information: The following priority order will be observed in the screening of candidates: 1. WHO staff members (Continuing, Fixed-term and Temporary appointments), 2. External candidates. Only candidates under serious consideration will be contacted. A written test may form part of the screening process. This Vacancy Notice is published in English only.
Annual salary: (Net of tax) US$56091.- net of tax at single rate US$60,091.- net of tax with primary dependants	Post Adjustment: 44.8 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.
Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.