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Information Security Officer - Event Info. Mgmt (Infrastructure)

The primary responsibilities of the Information Security Officer include, but are not limited to, a combination of the following:
• Establish a process framework and oversee the definition of processes and procedures in collaboration with stakeholders within OIS and across the enterprise, as required. Advise on the development, documentation, and maintenance of processes and procedures.
• Identify configuration and process gaps and recommend changes based on industry best practices and policies and standards.
• Monitor and ensure that the ArcSight Infrastructure is functioning properly including the investigation of technical issues. Perform upgrades on the ArcSight components including the managers, databases, connectors and various appliances. Test, develop and integrate ArcSight provided connectors and event actions into other WBG systems Advise on changes and their implementation to strive for continuous improvement.
• Facilitate and coordinate the development of ArcSight content for an executive level dashboard and deliver presentation of data summary and analytical evaluation via these dashboard reports.
• Provide expert technical support to the WBG ArcSight Clients.
• Design and develop innovative methods of automatic event processing to satisfy compliance and operational requirements, and produce documentation on designs developed. Work with OIS Team Leads to document and formalize key OIS services, along with ensuring that service levels are maintained.
• Support the strategic planning process, including the integration with WBG and GSD strategies and plans, development of business cases, and the prioritization of requirements. Advise on short-term and long-term project planning efforts.
• Lead the evaluation of vendor products to meet information security requirements. Collect and define the requirements by interviewing key stakeholders. Plan and coordinate the implementation of these vendor products.
• Develop SLAs and negotiate and coordinate service delivery with customers, vendors, service support groups. Monitor performance and delivery of service support groups and vendor resources. Identify service support and vendor risks and issues. Establish plan to mitigate risks.
• Support OIS communications and marketing outreach efforts by collaborating with OIS leadership and GSD communications specialists to review and issue communiqués, memos, kiosk announcements, and other relevant information security information.
• Support the development of management reports that summarize and highlight key information security issues and accomplishments generated by various components to include firewalls, switches, application software, databases and operating systems.

Information Security Officer - Event Info. Mgmt (Infrastructure)