PAYMENTS AND RECONCILIATION MANAGER
Oversight for settlement and reconciliation of payment transactions and general account proofing to ensure the bank receives timely and appropriate values, while minimizing payment exposures.
- Timely settlement and reconciliation of payment transactions e.g. Western Union, Vodacom Mpesa transfers and in future card related payments i.e, POS Transactions in-house and at Agents POS, Western Union, MTN Mobile Money, Cheque transactions, etc. to ensure receipt of values in line with pre-defined service level agreements (SLA) and turnaround time.
- Independently review and proof all internal accounts to ensure due diligence in operational procedures, thereby reducing exceptions and abuse.
- Manage all clearing activities to ensure appropriate funds are timely disbursed and credited to the bank’s accounts
- Identify operational improvement opportunities through branch interactions and feedback
Liaison with the Finance Department and Independent Service Providers e.g. Mobile Network Companies, Agents for Agency Banking on the settlement of payment transactions including WesternUnion, Vodacom Mpesa Transfers, Cheque transactions in future, etc. as per Service Level Agreements
Liaise with Vodacom on disputed transactions and reversals and follow through to resolution
Independent reconciliation of all settlement transactions using the transaction/settlement reports to ensure appropriate values are received by the bank as and when due
Ensure a bi-monthly Proofing of all general ledger accounts, and escalate exceptions.
Daily review of investments booked and rolled over to minimize exceptions/income loss
Daily review and proofing of inter-branch transit / expense accounts to avoid abuse
Independent review and reconciliation of all Loans payable, Internal Accounts and Nostro Accounts in conjunction with Finance Department to avoid abuse and income loss