Supervisor Reporting & Analytics
This position will be responsible for supervising the day-to-day service operations of the Global HR Reporting and Analytics team. The team is responsible for planning, requirements definition and management, project management, testing/quality assurance and support of all HR Reporting & Analytics solutions and delivery. Provide direction to and supervises the team by offering approaches and guidance to be utilized and follows up to ensure timely and quality execution. This position will build and maintain relationships with the People Function and GBS HR Leadership for business requirements, issues resolution and sustained overall customer satisfaction.
In addition, this role will work closely with IT, Master Data and the Portal teams to ensure alignment.
Function Specific Activities – The following is a list of top Function-Specific activities performed in the job.
Supervises, coordinates, provides leadership to and reviews the work of assigned staff; provides performance feedback and guidance for the development of staff
Monitors ad-hoc report requests to ensure customer service and operating level agreements are met
Partners to resolve day-to-day reporting service delivery issues
Ensures that data quality is high by carrying out regular quality checks (e.g. checking completeness of data, plausibility, etc.)
Works to improve service delivery efficiency and effectiveness. Identifies opportunities and ensures successful implementation of new/enhanced HR reporting solutions: standard reports, self-service, dashboards and ad-hoc request process.
Communicates and coordinates with other teams, business leadership, and project teams to ensure appropriate integration of processes and applications/systems
Establish and maintain dictionary of KPI’s and Global Metrics and service delivery process documentation
Technical Activities :
Strong HR operational knowledge including COE.
Good relationship and communication skills particularly in problem solving; excellent organizational skills
Report development and analysis
Core Competencies
Drives Innovative Business Improvements - Develops ideas and gains others’ commitment; Seizes opportunities that can deliver the greatest value; Promotes an environment of creative thinking and innovation
Balances Immediate and Long‐Term Priorities - Meets critical objectives while considering the impact of those activities on longer term goals; Translates strategic direction into personal actions/plan
Delivers Results - Takes accountability, ensuring productive, efficient execution against priorities; Sets ambitious yet realistic goals and removes obstacles to ensure high quality results
Imports and Exports Good Ideas - Shares and adopts ideas in and outside the Company; Leverages insights to inform actions or gain support; Embraces change
Develops and Inspires Others - Develops others, improving their skills/capabilities; Provides, seeks and accepts feedback; Supports the diverse contributions of others; Engages others
Sets a Winning Example - Demonstrates integrity, including placing Company interests ahead of personal agendas; Makes sound decisions and follows‐through on them; Demonstrates passion for the Company and its products
Functional Competencies
Facilitates Change to Fulfill Vision - Anticipates and facilitates the identification of key business changes and the implementation of those changes to achieve the desired end state as a business.
Enables Peak Organizational Performance - Identifies the business need and shapes organizational solutions that drive sustainable outcomes.
Applies Business Acumen - Applies an understanding of the business by providing counsel around key business strategies that drive sustainable growth.
Drives Operational Excellence - Reinforces global and standardized policies, processes, and technology for service delivery to increase operational effectiveness and efficiency.
Builds Sustainable Relationships - Establishes trust with constituents through proactive solution development, delivery against commitments, and honest, transparent communication.
Required Experience
3 to 5 years in operations management and/or metrics and reporting environment
Advance SAP HR Knowledge
Previous Reporting Operations and Business Intelligence Experience
Educational Requirement:
Bachelor’s Degree in Business, Management, or equivalent experience
Honesty and integrity have always been cornerstone values of The Coca-Cola Company. Our passion for people of integrity mirrors our spirited drive for total quality in our brands. These and other elements allow the company to sustain strategic practices and drive business performance. The Personnel Integrity Assurance Program is another step toward making The Coca-Cola Company the premier workplace.
This process includes a pre-employment background investigation that applies to all applicants employees and contractors of the company. The scope of this inquiry may cover such elements as education employment history a criminal history check reference checks and a pre-employment drug screen.
Designated countries or sensitive positions within the company may have more stringent standards.
In addition, this role will work closely with IT, Master Data and the Portal teams to ensure alignment.
Function Specific Activities – The following is a list of top Function-Specific activities performed in the job.
Supervises, coordinates, provides leadership to and reviews the work of assigned staff; provides performance feedback and guidance for the development of staff
Monitors ad-hoc report requests to ensure customer service and operating level agreements are met
Partners to resolve day-to-day reporting service delivery issues
Ensures that data quality is high by carrying out regular quality checks (e.g. checking completeness of data, plausibility, etc.)
Works to improve service delivery efficiency and effectiveness. Identifies opportunities and ensures successful implementation of new/enhanced HR reporting solutions: standard reports, self-service, dashboards and ad-hoc request process.
Communicates and coordinates with other teams, business leadership, and project teams to ensure appropriate integration of processes and applications/systems
Establish and maintain dictionary of KPI’s and Global Metrics and service delivery process documentation
Technical Activities :
Strong HR operational knowledge including COE.
Good relationship and communication skills particularly in problem solving; excellent organizational skills
Report development and analysis
Core Competencies
Drives Innovative Business Improvements - Develops ideas and gains others’ commitment; Seizes opportunities that can deliver the greatest value; Promotes an environment of creative thinking and innovation
Balances Immediate and Long‐Term Priorities - Meets critical objectives while considering the impact of those activities on longer term goals; Translates strategic direction into personal actions/plan
Delivers Results - Takes accountability, ensuring productive, efficient execution against priorities; Sets ambitious yet realistic goals and removes obstacles to ensure high quality results
Imports and Exports Good Ideas - Shares and adopts ideas in and outside the Company; Leverages insights to inform actions or gain support; Embraces change
Develops and Inspires Others - Develops others, improving their skills/capabilities; Provides, seeks and accepts feedback; Supports the diverse contributions of others; Engages others
Sets a Winning Example - Demonstrates integrity, including placing Company interests ahead of personal agendas; Makes sound decisions and follows‐through on them; Demonstrates passion for the Company and its products
Functional Competencies
Facilitates Change to Fulfill Vision - Anticipates and facilitates the identification of key business changes and the implementation of those changes to achieve the desired end state as a business.
Enables Peak Organizational Performance - Identifies the business need and shapes organizational solutions that drive sustainable outcomes.
Applies Business Acumen - Applies an understanding of the business by providing counsel around key business strategies that drive sustainable growth.
Drives Operational Excellence - Reinforces global and standardized policies, processes, and technology for service delivery to increase operational effectiveness and efficiency.
Builds Sustainable Relationships - Establishes trust with constituents through proactive solution development, delivery against commitments, and honest, transparent communication.
Required Experience
3 to 5 years in operations management and/or metrics and reporting environment
Advance SAP HR Knowledge
Previous Reporting Operations and Business Intelligence Experience
Educational Requirement:
Bachelor’s Degree in Business, Management, or equivalent experience
Honesty and integrity have always been cornerstone values of The Coca-Cola Company. Our passion for people of integrity mirrors our spirited drive for total quality in our brands. These and other elements allow the company to sustain strategic practices and drive business performance. The Personnel Integrity Assurance Program is another step toward making The Coca-Cola Company the premier workplace.
This process includes a pre-employment background investigation that applies to all applicants employees and contractors of the company. The scope of this inquiry may cover such elements as education employment history a criminal history check reference checks and a pre-employment drug screen.
Designated countries or sensitive positions within the company may have more stringent standards.
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