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Deputy Shop Manager - Wood Green, London

10:32:00 AM

Job Reference no.
TRD2843
Region
England
Location
Wood Green
Division
Trading
Department
Shops
Position Type
Fixed Term
Job Type
Experienced
Closing date for applications 
(UK Time)
24 September 2012


Job Profile

Hours: 18 per week

Salary: £7,335 basic per annum + £1,085 Outer London Weighting Allowance per annum
 
Contract Type: Fixed-term: 6 months
 
Interviews: TBC
 
Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously, therefore the successful candidate for this post will be subject to extensive background checking, including a Criminal Record Bureau Check (CRB), as this role involves unsupervised access to the above-mentioned groups. 

Please ensure that prior to commencing the application process, if successful, you would be happy to complete a CRB check. For more information about CRB please go to: http://www.crb.gov.uk
 
OXFAM PURPOSE: To work with others to overcome poverty and suffering.
 
JOB PURPOSE: Operating in an empowered culture, the Deputy Shop Manager will deputise for the Shop Manager and assist them to lead a shop team to maximise the shop's financial contribution to overcoming poverty and suffering. By applying entrepreneurial skills and by putting the shop at the heart of the community, the postholder maximises sales by activity that enhances and never detracts from Oxfam's reputation.
 
The precise mix of accountabilities that the postholder carries out will depend on the business needs of the shop and the skills and competence of the postholder which will develop as familiarity of the role increases.
 
REPORTING LINES:
Postholder reports to: Shop Manager
Reporting to this postholder: Volunteers

BUDGET RESPONSIBILITY: A defined Net Shop Contribution for a specified shop.




Key Responsibilities

The Deputy Shop Manager role is a developmental role, the precise accountabilities, listed below, will be defined by the Shop Manager on an ongoing basis so as to best support the shop and enhance the postholder's retail and management skills. 

People
  • Recruit, train, manage and develop a shop team working within Oxfam's values to maximise shop income. Oxfam is totally committed to developing and maintaining 'diverse' shop teams.
  • Provide a safe environment that protects all people (shop and public) from harm.
  • Provide excellent customer service to Oxfam's customers.
Product
  • Ensure that stock is correctly assessed and valued according to shop standards.
  • Ensure that appropriate stock is sourced to meet customer demand.
  • Ensure that the shop floor is merchandised according to prevailing shop standards. Promote 'New Products' in accordance with national standards
  • Ensure that 'waste' is disposed of in accordance with Oxfam's policy.
  • Ensure that income from Gift Aid is maximised.
  • Ensure all products sold in the shop are compliant with Trading Standards.
Pounds 
  • Implement Trading Division's accounting policies and banking procedures as laid out in the Shop Handbook.
  • To ensure that Oxfam's Purchasing Policy is adhered to by all shop team members.
  • To produce a business plan according to local Area guidelines.
  • To achieve annually set sales and costs targets.
Property
  • To report any maintenance issues to the Property Department.
  • To report any health and safety issues related to the fabric of the building to the Property Department.
  • To take all reasonable steps to protect Oxfam property from theft, damage or fire.
Communications
  • To keep the shop team up to date with business developments and plans for the shop.
  • To communicate Oxfam's beliefs, work and values to the shop team and the local community.


Skills and Competence

  1. Results focused - Ability to contribute to meet objectives with a drive to achieve results.
  2. Leadership - Ability to lead, recruit, train, develop and motivate shop teams to meet business objectives.
  3. Making Teams work - Ability to manage a busy workload working in partnership with colleagues. Ability to maintain an environment that is safe from hazards and complies with health and safety legislation and Oxfam procedures.
  4. Applying commercial judgement - Use sales/space analysis, plan and monitor budgets, managing financial controls.
  5. Exploiting business resources - sourcing, valuing and merchandising.
  6. Developing Capability - Abilityto communicate Oxfam's purpose effectively to staff, volunteers, and the public.
  7. Thinking and problem solving - ability to plan, analyse and negotiate resolutions using initiative with advice when required.
  8. Promoting Change - Adaptable and flexible, identifies opportunities and generates new ideas.
  9. Basic I.T. skills - Ability to execute and develop simple IT processes.
The relative importance of each skill and/or competency will be determined on a shop-by-shop basis.




When you apply we'll ask you to upload a CV. If you wish you may use Oxfam's CV Template. Whichever you use, please ensure you indicate how your skills and competencies match the position for which you are applying.

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