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UTZ CERTIFIED Member Support Coordinator for Coffee and Tea

3:23:00 PM

Do you want to be involved in the international dynamics of sustainability, where ideals and pragmatism meet?
UTZ CERTIFIED is a label and a program for sustainable farming worldwide. Our mission is to create a world where sustainable farming is the norm. Sustainable farming helps  farmers, workers and their families to fulfill their ambitions and contributes to safeguard the world’s resources, now and in the future.
UTZ CERTIFIED is one of the largest programs for responsibly produced coffee, tea and cocoa in the world, working across all continents with leading brands and retailers, such as Sara Lee, Mars, Nestlé, Heinz, Ahold and IKEA.
UTZ CERTIFIED is headquartered in Amsterdam and works closely with its partner network in Africa, Asia and Latin America. UTZ CERTIFIED is looking to hire a:
Member Support Coordinator for Coffee and Tea
The Member and Program Support Team is the first point of contact for prospects, members (retailers, manufacturers , traders) and suppliers (roasters, packers, traders, importers) for a variety of questions ranging from the traceability system to certification to labeling.
Our European coffee and tea partners are your key focus. You will support them in the understanding and implementation of certification and traceability requirements. Your activities are broad and include implementing the Tracer, supporting regional sales with presentations, coordinating and giving online workshops on UTZ and coordinating UTZ’s participation in international events.
RESPONSIBILITIES:
  • Answering questions on certification, traceability and marketing to your customer’s satisfaction
  • Coordination of participation in international (trade) events and conferences
  • Support the sales team
You report to the Member Support Team Manager.
CANDIDATE REQUIREMENTS:
  • Bachelor degree in International Business, Development Studies or related
  • 2 years of experience in account management, sales, client services and project management
  • Experience in the food industry, affinity with agricultural production, sustainability, coffee and tea are a plus
  • Fluency in spoken and written English, French and German
  • Highly organized, able to work under time pressure and handle multiple priorities
  • Service oriented, pragmatic, operational focus, self-starting and strong self-management skills
  • Strong eye for detail, yet able to see the bigger picture
  • Excellent communication and relationship management skills.
UTZ CERTIFIED offers you a challenging position in a dynamic and international working environment, with entrepreneurial drive and an innovative approach. We can only consider candidates who have a work & residency permit for the Netherlands/EU. The contract preferably starts as soon as possible.
This is your opportunity to create real value for a meaningful global sustainability initiative!
Please send your application as soon as possible but before October 22 2012 toapplication@duurzaamheidwerkt.nl, mentioning Member Support Coordinator in the subject line. For more information about this position please contact Thamar Zijlstra: +31 (0) 6 41 89 98 46.
More information about UTZ CERTIFIED Good Inside: www.utzcertified.org.

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