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Tour coordinator (social business)

10:20:00 AM
The overall mission of the NGO NiƱos de Guatemala (NDG) is to help build a better future for Guatemala. NDG aims to do this through providing Guatemalan disadvantaged children and adults with education and opportunities to develop themselves. To achieve this NDG consists of: 1) The School  ́Nuestro Futuro’, in Ciudad Vieja, and the school ‘El Porvenir’ in San Lorenzo el Cubo 2) the Fundraising and Development Department (FDD) in Antigua and 3) the NGO as the umbrella organization. To continue its mission, the NGO is looking for a new Tour Coordinator for 20 hours per week.
Job Description
NiƱos de Guatemala operates a commercial venture called “The Experience Guatemala Tour.” On this unique tour, clients visit NDG’s schools, local businesses, and the community where most of our children and their families live. The tour generates funding for NiƱos de Guatemala, and participants learn about issues facing Guatemala.
The Tour Coordinator is responsible for all marketing, administration, scheduling, and guiding weekly tours. This position will also focus on further developing the tour in San Lorenzo el Cubo and improving the existing tour in Ciudad Vieja. Additionally, this position will assist the fundraising committee in planning a major fundraising event for November 2014.
Responsibilities
  • Be a tour guide for the Experience de Guatemala tour
  • Manage bookings and reservations, donations, payments, and other administrative tasks associated with the tour
  • Manage online marketing tools, such as updating the website, Facebook, and other social media sites to promote the tour
  • Promote the tour in Antigua and abroad, with special emphasis on creating partnerships with travel agencies, tour operators, and cruise ships
  • Develop The Experience Guatemala Tour in San Lorenzo el Cubo
  • Improve the tour in Ciudad Vieja
  • Solicit donations and recruit sponsors for the charitable work of the organization.
Requirements
  • Excellent communication skills in English and Spanish
  • A responsible, creative and independent work attitude, with a focus on customer service
  • Intermediate level of computer knowledge
  • Dedication to  the mission and vision of NiƱos de Guatemala
  • Preferred: experience in marketing, tourism, customer service, event planning
  • Preferred: experience with or knowledge of Guatemalan history and culture
We offer
  • A monthly stipend equivalent to local salaries, with growth opportunities
  • Weekly meetings with direct supervisor
  • Frequent opportunities for internal capacity-building and on-going professional development
  • The opportunity to work in an international environment
  • The opportunity to collaborate in the development of an organization working for the benefit of Guatemalan children
Application
Please send your cover letter and CV to ingrid@ninosdeguatemala.org and include “Tour Coordinator” in the subject field. The deadline for applications is January 10th, 2013. Applications will be reviewed on an ongoing basis and candidates will be invited for an interview.
Please note that this is a part time vacancy (20h).

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