Human Resources Assistant

Open To:U.S. Citizens Only / All Sources
Position Title:Human Resources Assistant
Opening Date:  
September 26, 2016
Closing Date:  
October 10, 2016
Work Hours:Full-time, 40 hours/week
Salary:£31,161 gross starting salary per annum, (consisting of: basic salary £26,826, London weighting £2,100 and bonus £2,235). Plus discounted health care plan.
 U.S. Citizenship is a requirement for the position. Please note, Green Card holders are ineligible.
The Embassy of the United States of America, London, is in search of a Human Resources Assistant with excellent organizational skills.
This position provides Human Resources and Development (HRD) support to 44 International Cooperative Administrative Support Services (ICASS) serviced United States Government (USG) agencies and offices residing in the United Kingdom, including Consulates in Belfast and Edinburgh.
In your role as HR Assistant, you will assist two United States Direct Hire (USDH) Human Resources Officers (HROs) and the HRD section, which is comprised of 12 Locally Employed (LE) Staff and one Eligible Family Member (EFM), with a variety of administrative duties. You will serve as a key conduit for communication, both within HRD, and for HRD activities impacting all reaches of the Mission community.
Duties include, but are not limited to:
  • greeting customers who visit HRD;
  • answering the HRD main telephone number;
  • directing client enquiries to HRD program specialists and/or deals with the myriad of requests for information across the full range of HRD activities;
  • scheduling of appointments;
  • managing, processing of personnel actions, correspondence, staffing data;
  • managing the Summer / Winter Hire Program;
  • processing Electronic Questionnaire for Investigations Processing (eQIP) requests for all American employees (including local hires);
  • managing the Bidding Cycle process for Department of State (DOS) employees;
  • performing additional personnel duties as required.
The incumbent of this position must obtain and maintain a top secret security clearance in order to undertake the full duties and responsibilities of the position.
The following qualifications are also required. It is very important that you address each selection criterion detailed below with specific and comprehensive information supporting each item in your application and resume/CV. This will help you in our short listing process.

Qualifications Required:

NOTE: All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item.
EDUCATION: U.S. High School diploma, plus one year of college, or an equivalent academic qualification is required.
EXPERIENCE: Progressively responsible work experience to have included customer service responsibilities with an administrative / clerical focus is required.
LANGUAGE: Level IV (fluent) written and spoken English is required.
JOB KNOWLEDGE: Knowledge of office management and core administrative procedures is required. A good working knowledge of Microsoft Office Suite is required. Excellent knowledge of grammar, spelling, punctuation, and required formats to recognize and correct such errors in correspondence, reports and telegrams is required. Understanding of the importance of excellent customer service and the fundamental principle of confidentiality necessary in a HR office environment is required.
SKILLS AND ABILITIES: Must have excellent organizational skills with the ability to prioritize own workload and work under pressure. Considerable tact and ability to maintain confidentiality is required when addressing employee enquiries / concerns. Ability to learn and apply DOS specific computer programs such as WebPass, EAPS, eQIP, including how to independently research information, navigate the intranet, internet is required. Ability to interpret and apply official documents, legislation is required. Must draft correspondence in a clear, concise and grammatically correct manner. Ability to communicate effectively with all levels of staff is required. The ability to work accurately and to pay attention to detail is a must.
  • The London DS0-174 Application Form (PDF): – This is our preferred form of application, as it aims to focus the candidate on the essential criteria of an advertised vacancy.
Please reference our instructions on how to complete the UAE/DS-0174 form (PDF, 150Kb)/
You must ALSO include the following information in your application for employment:
  • Your current curriculum vitae/resume.
  • Evidence of your legal right to work in the UK such as a copy of your passport biographical page, work visa page and, or, birth certificate. Please do not send originals by mail. Copies are acceptable. Short-listed applicants will be asked to provide, prior to interview, original documentation in support of their legal right to work in the UK.
  • Evidence of Appointment Eligible Family Member Preference (such as copy of your sponsor’s orders) or U.S. Veteran Preference (DD214 – Member 2 or Member 4), if applicable. Please do not send originals by mail. Copies are acceptable.
Submitting your Application
As an environmentally aware employer, our preference is for you to submit your application by email toLNDRecruit@state.gov.
Please ensure documents are in Microsoft Word and/or Adobe Acrobat PDFformat.
JPEG, TIFF, SkyDrive or files other than in the 2 formats specified above will not be accepted and your application will be determined invalid.
Similarly, if your application exceeds 5Mb, your application will be determined invalid.
Alternatively, your application can be mailed to:
The HRD Office
American Embassy
24 Grosvenor Square